Ruso, Jelena; Filipovic, Jovan; Ranković, Biljana - In: Serbian journal of management : an international … 12 (2017) 2, pp. 293-304
Globalization of the modern society as well as the increased consumer awareness have lead to the situation where every country in the world has growing needs for a reliable Quality Infrastructure (QI). In this context, the paper highlights the importance of the development of Quality...