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~isPartOf:"International journal of quality and service sciences"
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Patienten
9
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Dienstleistungsqualität
6
Hospital
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Krankenhaus
6
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6
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5
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International journal of quality and service sciences
Working paper / National Bureau of Economic Research, Inc.
69
Health care management science
65
NBER working paper series
65
Health care management review : HCM review
57
The European journal of health economics : HEPAC ; health economics in prevention and care
46
Journal of health economics
42
NBER Working Paper
42
Journal of health organization and management
41
European journal of operational research : EJOR
33
Health marketing quarterly
33
Health economics
25
Health care management science : a new journal serving the international health care management community
23
Health economics review
22
SpringerLink / Bücher
22
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of production research
16
Production and operations management : an international journal of the Production and Operations Management Society
16
The TQM journal : the international review of organizational improvement
16
Manufacturing & service operations management : M & SOM
15
Omega : the international journal of management science
14
Production and operations management : the flagship research journal of the Production and Operations Management Society
14
International journal of consumer studies
13
International journal of public sector management : IJPSM
13
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
Quality management journal : QMJ
13
Management science : journal of the Institute for Operations Research and the Management Sciences
12
Patientenorientierung im Krankenhaus
12
CHE research paper
11
Computers & operations research : and their applications to problems of world concern ; an international journal
11
Working paper
11
Discussion paper series / IZA
10
International journal of production economics
10
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
10
Ruhr economic papers
10
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
10
Beiträge zum Gesundheitsmanagement
9
International journal of pharmaceutical and healthcare marketing
9
Journal of Contemporary Issues in Business and Government
9
Journal of the Operational Research Society : OR
9
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ECONIS (ZBW)
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1
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
2
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
3
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
4
An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India
Naik, J. Rama Krishna
;
Anand, Byram
;
Bashir, Irfan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10011300156
Saved in:
5
Four steps to reduce medical incidents
Jin, Haizhe
;
Munechika, Masahiko
;
Sano, Masataka
; …
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 399-407
Persistent link: https://www.econbiz.de/10009691863
Saved in:
6
Primary health care services quality in Spain : a formative measurement approach using PLS path modeling
Miranda, Francisco J.
;
Chamorro, Antonio
;
Murillo, Luis R.
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 387-398
Persistent link: https://www.econbiz.de/10009691866
Saved in:
7
Electronic medical records : tools for competitive advantage
Richards, Rhonda J.
;
Prybutok, Victor R.
;
Ryan, Sherry D.
- In:
International journal of quality and service sciences
4
(
2012
)
2
,
pp. 120-136
Persistent link: https://www.econbiz.de/10009573206
Saved in:
8
Happy people manage better in adverse services
Hellén, Katarina
;
Sääksjärvi, Maria
- In:
International journal of quality and service sciences
3
(
2011
)
3
,
pp. 319-336
Persistent link: https://www.econbiz.de/10009405126
Saved in:
9
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
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