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~person:"Laihonen, Harri"
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Performance measurement
11
Performance-Messung
11
Dienstleistungsmanagement
5
Service management
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Performance management
4
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4
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3
Finland
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Laihonen, Harri
Epstein, Marc J.
26
Ukko, Juhani
26
Gunasekaran, Angappa
23
Zhu, Joe
23
Gleich, Ronald
22
Saunila, Minna
22
Hofmann, Christian
21
Jääskeläinen, Aki
20
Abdel-Maksoud, Ahmed
19
Lueg, Rainer
19
Pekkola, Sanna
19
Eling, Martin
18
Guirguis, Michel
18
Sarkis, Joseph
18
Baird, Kevin
16
Liang, Liang
16
Schaltegger, Stefan
15
Terziev, Venelin
15
Ammann, Manuel
14
Davila, Antonio
14
Garengo, Patrizia
14
Mester, Loretta J.
14
Shirouyehzad, Hadi
14
Bourne, Mike
13
Ensslin, Sandra Rolim
13
Ferson, Wayne E.
13
Hughes, Joseph P.
13
Taticchi, Paolo
13
Agarwal, Vikas
12
Ambler, Tim
12
Assaf, A. Georges
12
Caporale, Guglielmo Maria
12
Hoque, Zahirul
12
Kweh, Qian Long
12
Lima, Edson Pinheiro de
12
Neely, Andy
12
Saen, Reza Farzipoor
12
Shahin, Arash
12
Caporin, Massimiliano
11
Georgiev, Marin
11
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Measuring business excellence : the journal of organizational performance management
2
The international journal of productivity and performance management : IJPPM
2
International journal of business performance management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production research
1
International journal of public sector management
1
Journal of management & governance
1
Journal of public budgeting, accounting & financial management
1
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
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ECONIS (ZBW)
11
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1
Fragmentation and performance dialogues in public management
Rajala, Tomi
;
Laihonen, Harri
- In:
International journal of public sector management
35
(
2022
)
2
,
pp. 211-235
Persistent link: https://www.econbiz.de/10013165028
Saved in:
2
Performance management and hybridization of healthcare : case of the accountable care organization
Kokko, Petra
;
Laihonen, Harri
- In:
Journal of public budgeting, accounting & financial …
34
(
2022
)
3
,
pp. 411-429
Persistent link: https://www.econbiz.de/10013387757
Saved in:
3
Exploring challenges of boundary-crossing performance dialogues in hybrids
Rajala, Tomi
;
Laihonen, Harri
;
Vakkuri, Jarmo
- In:
Journal of management & governance
24
(
2020
)
3
,
pp. 799-820
Persistent link: https://www.econbiz.de/10012299377
Saved in:
4
Impacts of using a performance measurement system in supply chain management : a case study
Laihonen, Harri
;
Pekkola, Sanna
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5607-5617
Persistent link: https://www.econbiz.de/10011530327
Saved in:
5
SmartWoW : constructing a tool for knowledge work performance analysis
Palvalin, Miikka
;
Vuolle, Maiju
;
Jääskeläinen, Aki
; …
- In:
The international journal of productivity and …
64
(
2015
)
4
,
pp. 479-498
Persistent link: https://www.econbiz.de/10011302853
Saved in:
6
Measuring performance of a service system : from organizations to customer-perceived performance
Laihonen, Harri
;
Jääskeläinen, Aki
;
Pekkola, Sanna
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 73-86
Persistent link: https://www.econbiz.de/10010417496
Saved in:
7
Applying performance measurement in service operations : analysis of contextual differences
Jääskeläinen, Aki
;
Laihonen, Harri
- In:
International journal of business performance management
15
(
2014
)
3
,
pp. 243-261
Persistent link: https://www.econbiz.de/10010484259
Saved in:
8
Distinctive featres of service performance measurement
Jääskeläinen, Aki
;
Laihonen, Harri
;
Lönnqvist, Antti
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1466-1486
Persistent link: https://www.econbiz.de/10010437788
Saved in:
9
What is the role of knowledge management in establishing the effectiveness of public welfare services?
Laihonen, Harri
;
Sillanpää, Virpi
- In:
Knowledge and process management : the journal of …
21
(
2014
)
2
,
pp. 112-121
Persistent link: https://www.econbiz.de/10010385064
Saved in:
10
Overcoming the specific performance measurement challenges of knowledge-intensive organizations
Jääskeläinen, Aki
;
Laihonen, Harri
- In:
The international journal of productivity and …
62
(
2013
)
4
,
pp. 350-363
Persistent link: https://www.econbiz.de/10009751885
Saved in:
11
A contingency approach to performance measurement in service operations
Jääskeläinen, Aki
;
Laihonen, Harri
;
Lönnqvist, Antti
; …
- In:
Measuring business excellence : the journal of …
16
(
2012
)
1
,
pp. 43-52
Persistent link: https://www.econbiz.de/10009532379
Saved in:
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