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Search: subject_exact:"Quality assurance"
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Subject
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Qualitätsmanagement
16,174
Quality management
14,222
Dienstleistungsqualität
2,490
Service quality
2,490
Theorie
1,769
Theory
1,764
Product quality
1,577
Produktqualität
1,575
Deutschland
1,462
Germany
1,321
Prozessmanagement
1,149
Standardisierung
1,079
Standardization
1,076
Business process management
1,051
Supply chain
926
Lieferkette
925
Customer satisfaction
864
Kundenzufriedenheit
862
Industrie
800
Manufacturing industries
793
USA
757
Lean Management
756
Lean management
733
United States
717
Unternehmenserfolg
717
Firm performance
707
Performance measurement
647
Performance-Messung
646
Krankenhaus
642
Lean Production
617
Lean production
603
Hospital
583
Beziehungsmarketing
578
Relationship marketing
578
Innovation
527
Gesundheitswesen
520
Health care
501
Gesundheitsversorgung
498
SME
492
KMU
491
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Online availability
All
Undetermined
3,822
Free
2,011
Type of publication
All
Article
9,791
Book / Working Paper
6,520
Journal
64
Other
47
Type of publication (narrower categories)
All
Article in journal
8,043
Aufsatz in Zeitschrift
8,043
Aufsatz im Buch
1,624
Book section
1,624
Hochschulschrift
829
Graue Literatur
826
Non-commercial literature
826
Thesis
654
Collection of articles of several authors
450
Sammelwerk
450
Working Paper
417
Arbeitspapier
410
Case study
385
Fallstudie
385
Konferenzschrift
256
Dissertation u.a. Prüfungsschriften
234
Aufsatzsammlung
214
Bibliografie enthalten
214
Bibliography included
214
Lehrbuch
191
Conference paper
170
Konferenzbeitrag
170
Textbook
153
Conference proceedings
146
Ratgeber
110
Guidebook
101
Amtsdruckschrift
91
Government document
91
Handbook
75
Handbuch
75
Glossar enthalten
38
Glossary included
38
Forschungsbericht
32
Mehrbändiges Werk
29
Multi-volume publication
29
Accompanied by computer file
27
Elektronischer Datenträger als Beilage
27
Wörterbuch
19
Bibliografie
16
Collection of articles written by one author
15
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English
11,732
German
4,013
Undetermined
589
French
64
Spanish
21
Polish
20
Italian
17
Russian
14
Swedish
8
Czech
5
Danish
5
Dutch
3
Bulgarian
2
Portuguese
2
Romanian
2
Slovak
2
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1
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1
Croatian
1
Hungarian
1
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1
Macedonian
1
Norwegian
1
Slovenian
1
Serbian
1
Turkish
1
Chinese
1
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Author
All
Antony, Jiju
129
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
51
Dale, Barrie G.
45
Tuominen, Kari
41
Kamiske, Gerd F.
40
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Zink, Klaus J.
34
Jochem, Roland
32
Shahin, Arash
32
Sampaio, Paulo
30
Wiele, Ton van der
30
Malmberg, Lasse
29
Töpfer, Armin
29
Tarí, Juan José
27
Garza-Reyes, Jose Arturo
26
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Winzer, Petra
23
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Chiarini, Andrea
20
Gremyr, Ida
20
Oakland, John S.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Pfeifer, Tilo
19
Schreier, Gerhard
19
Stauss, Bernd
19
Brauer, Jörg-Peter
18
Casadesús, Martí
18
Seghezzi, Hans Dieter
18
Singh, Bikram Jit
18
Sony, Michael
18
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Institution
All
Hochschulrektorenkonferenz
43
Springer Fachmedien Wiesbaden
37
OECD
36
Deutsches Institut für Normung
22
IGI Global
19
National Bureau of Economic Research
19
Deutsche Gesellschaft für Qualität
17
Economics Research, World Bank Group
10
Shaker Verlag
10
Springer-Verlag GmbH
10
Statistics Canada, Government of Canada
10
Books on Demand GmbH <Norderstedt>
9
OECD / Environment Directorate
9
Thüringen / Landesregierung
9
World Bank
8
Carl Hanser Verlag
7
Gesellschaft für Qualitätswissenschaft
7
European Association of Agricultural Economists
6
Forschungsgemeinschaft Qualitätssicherung
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Gesellschaft für Management und Technologie <München>
6
Verlag Dr. Kovač
6
Bundesinstitut für Berufsbildung
5
Center for Agricultural and Rural Development (CARD), Iowa State University
5
European Centre for the Development of Vocational Training
5
Organisation for Economic Co-operation and Development
5
RWTH Aachen
5
Taylor and Francis.
5
American Society for Quality
4
Deutsche Quality-Circle-Gesellschaft
4
Europäische Kommission
4
Europäische Kommission / Generaldirektion Bildung und Kultur
4
Europäische Kommission / Generaldirektion Unternehmen
4
Fraunhofer IRB-Verlag
4
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
4
Fraunhofer-Institut für Produktionstechnologie IPT
4
Industrie- und Handelskammer <Bochum>
4
Institut Arbeit und Technik
4
Institut der Wirtschaftsprüfer in Deutschland
4
Institut für Angewandte Arbeitswissenschaft
4
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
392
International journal of production research
350
Total quality management & business excellence
237
International journal of production economics
197
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
SpringerLink / Bücher
105
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Beiträge zur Hochschulpolitik
48
Journal of operations management
47
IEEE transactions on engineering management : EM
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Gabler Edition Wissenschaft
35
Springer eBook Collection
35
A Productivity Press book
33
Management science : journal of the Institute for Operations Research and the Management Sciences
33
Cogent business & management
31
European research studies
31
International journal of business excellence : IJBEX
30
Production and operations management : an international journal of the Production and Operations Management Society
30
Six Sigma in der Finanzbranche
30
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Source
All
ECONIS (ZBW)
14,690
USB Cologne (EcoSocSci)
1,502
RePEc
147
BASE
60
EconStor
17
ArchiDok
5
Other ZBW resources
1
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6,001
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16,422
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6001
Model based integration of management systems (MSs) : case study
Rebelo, Manuel Ferreira
;
Silva, Rui
;
Santos, Gilberto
; …
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 907-932
Persistent link: https://www.econbiz.de/10011616677
Saved in:
6002
Evaluating the financial performance and financial stability of national commercial banks in the UAE
Kumar, Vijaya
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
2
,
pp. 109-128
Persistent link: https://www.econbiz.de/10011616686
Saved in:
6003
Using HCAHPS data to improve hospital care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
Saved in:
6004
The mediating role of TQM and organizational excellence, and the moderating effect of entrepreneurial organizational culture on the relationship between ERP and organizational perf...
Al-Dhaafri, Hassan Saleh
;
Al-Swidi, Abdullah Kaid
;
Bin …
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 991-1011
Persistent link: https://www.econbiz.de/10011616744
Saved in:
6005
Service quality improvement strategies for liner-carrier-based global logistics companies
Yang, Yi-Chih
;
Sung, Chi-Yu
- In:
International journal of shipping and transport …
8
(
2016
)
4
,
pp. 456-487
Persistent link: https://www.econbiz.de/10011617802
Saved in:
6006
Service quality improving effects and recreational benefits for sports tourism : a case study
Yeh, Chun-Chu
;
Hua, Kuo-Ting
;
Huang, Chin-Huang
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
6
,
pp. 1332-1337
Persistent link: https://www.econbiz.de/10011711856
Saved in:
6007
Structural equation modelling for analysing relationship between IEQMS criteria and performance of engineering institutions
Pandi, A. Pal
;
Sethupathi, P. V. Rajendra
;
Jeyathilagar, D.
- In:
International journal of enterprise network management
7
(
2016
)
2
,
pp. 87-97
Persistent link: https://www.econbiz.de/10011641901
Saved in:
6008
What is the effect of size on the use of the EFQM excellence model?
Escrig, Ana B.
;
De Menezes, Lilian M.
- In:
International journal of operations & production …
36
(
2016
)
12
,
pp. 1800-1820
Persistent link: https://www.econbiz.de/10011641920
Saved in:
6009
Quality helathcare: key for sustainable development
2016
Persistent link: https://www.econbiz.de/10011642775
Saved in:
6010
ISO 37500 : comparing outsourcing life-cycle models
Babin, Ron
;
Quayle, Adrian
- In:
Strategic outsourcing : an International journal
9
(
2016
)
3
,
pp. 271-286
Persistent link: https://www.econbiz.de/10011643019
Saved in:
6011
Business and management impact assessment in research excellence framework 2014 : analysis and reflection
Kellard, Neil M.
;
Śliwa, Martyna
- In:
British journal of management : BJM
27
(
2016
)
4
,
pp. 693-711
Persistent link: https://www.econbiz.de/10011643165
Saved in:
6012
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
Saved in:
6013
Measuring service quality in Macau luxury hotels using the QFD method : a case study
Pai, Chen-Kuo
;
Chen, Shun-Hsing
;
Hinds, David
- In:
International journal of services technology and management
22
(
2016
)
1/2
,
pp. 106-119
Persistent link: https://www.econbiz.de/10011645319
Saved in:
6014
Depicting data quality issues in business intelligence environment through a metadata framework
Wang, Te-Wei
;
Verbitskiy, Yuriy
;
Yeoh, William
- In:
International journal of business intelligence research …
7
(
2016
)
2
,
pp. 20-31
Persistent link: https://www.econbiz.de/10011645757
Saved in:
6015
Elements of managerial integration for sustainable product lifecycle management
Vieira, Darli Rodrigues
;
Vieira, Raimundo Kennedy
; …
- In:
International journal of product lifecycle management : …
9
(
2016
)
2
,
pp. 87-107
Persistent link: https://www.econbiz.de/10011645819
Saved in:
6016
Transforming physician certification to support physician self-motivation and capacity to improve quality and safety
Phillips, Robert
;
Kennedy, James
;
Jaén, Carlos Roberto
; …
- In:
Journal of enterprise transformation : a joint …
6
(
2016
)
3/4
,
pp. 162-169
Persistent link: https://www.econbiz.de/10011645823
Saved in:
6017
Transforming the purchasing strategy of high-tech medical equipment in healthcare systems
Knight, Amy
;
Olson, Bill
- In:
Journal of enterprise transformation : a joint …
6
(
2016
)
3/4
,
pp. 170-186
Persistent link: https://www.econbiz.de/10011645825
Saved in:
6018
Use of quality management tools to analyse delivery exceptions in the motor carrier industry : a case study
Ehie, Ike C.
;
Gilliland, Debra L.
- In:
International journal of productivity and quality …
19
(
2016
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011646181
Saved in:
6019
The integration of maintenance plans and production scheduling for a degradable multi-state system : a literature review
Ettaye, Ghita
;
El Barkany, Abdellah
;
El Khalfi, Ahmed
- In:
International journal of productivity and quality …
19
(
2016
)
1
,
pp. 74-97
Persistent link: https://www.econbiz.de/10011646199
Saved in:
6020
Design of quality system documentation in hydrotiller production unit as improvement of quality management system in small and medium enterprise
Putri, Nilda Tri
;
Retha, Frastia
;
Shari Mohd Yusof
- In:
International journal of productivity and quality …
19
(
2016
)
1
,
pp. 116-138
Persistent link: https://www.econbiz.de/10011646206
Saved in:
6021
National culture, organisational culture, total quality management implementation, and performance : an empirical investigation
Aziz, R. Z. Abdul
;
Morita, Hiroshi
- In:
International journal of productivity and quality …
19
(
2016
)
2
,
pp. 139-159
Persistent link: https://www.econbiz.de/10011646217
Saved in:
6022
Defining the variables for a dynamic model of quality management in the construction industry : results from stakeholder group model-building sessions
Olafsdottir, Anna Hulda
;
Helgi Thor Ingason
; …
- In:
International journal of productivity and quality …
19
(
2016
)
2
,
pp. 187-208
Persistent link: https://www.econbiz.de/10011646241
Saved in:
6023
Achieving quality by rapid inventory turnover in the supply chain
Odongo, Ignatius
;
Nag, Barin
- In:
International journal of productivity and quality …
19
(
2016
)
2
,
pp. 209-241
Persistent link: https://www.econbiz.de/10011646243
Saved in:
6024
Total quality management practices and organisational performance in Jordanian courier services
Sweis, Rateb J.
;
Saleh, Rawan A.
;
Al-Etayyem, Rawan H.
; …
- In:
International journal of productivity and quality …
19
(
2016
)
2
,
pp. 258-276
Persistent link: https://www.econbiz.de/10011646269
Saved in:
6025
Impact of manufacturing systems on quality management practices, competitive advantges, and operational performance
Lee, Donhee
;
Park, Byeonghwa
- In:
International journal of productivity and quality …
19
(
2016
)
3
,
pp. 301-318
Persistent link: https://www.econbiz.de/10011646307
Saved in:
6026
Relationship between organisational culture, quality practices and performance : conceptual framework
Patyal, Vishal Singh
;
Koilakuntla, Maddulety
- In:
International journal of productivity and quality …
19
(
2016
)
3
,
pp. 319-344
Persistent link: https://www.econbiz.de/10011646312
Saved in:
6027
Green design quality management in industrial chain using fuzzy decision tree and QFD
Chen, Rui Yang
- In:
International journal of productivity and quality …
19
(
2016
)
3
,
pp. 345-365
Persistent link: https://www.econbiz.de/10011646313
Saved in:
6028
Statistical process control : an approach for continuous quality improvement in automotive SMEs : Indian case study
Doshi, Jigar A.
;
Desai, Darshak A.
- In:
International journal of productivity and quality …
19
(
2016
)
3
,
pp. 387-407
Persistent link: https://www.econbiz.de/10011646320
Saved in:
6029
The relationship between total quality management practices and organisational performance at Jordanian hospitals
Sweis, Rateb J.
;
Al Ahmad, Khalid M. A.
;
Al-Dweik, Ghadeer
- In:
International journal of business innovation and research
10
(
2016
)
4
,
pp. 519-542
Persistent link: https://www.econbiz.de/10011646561
Saved in:
6030
Six Sigma implementation in a manufacturing unit : a case study
Chadalavada, Hemadri
;
Raj, Samuel D.
;
Balasubramanian, M.
- In:
International journal of productivity and quality …
19
(
2016
)
4
,
pp. 409-422
Persistent link: https://www.econbiz.de/10011646577
Saved in:
6031
Environmental management system and financial performance
San, Ong Tze
;
Boon Heng Teh
;
Ng Sin Huei
;
Soh Wei Ni
- In:
Institutions and economies
8
(
2016
)
2
,
pp. 27-53
Persistent link: https://www.econbiz.de/10011646802
Saved in:
6032
A model of website quality-based e-commerce satisfaction index
Pilelienė, Lina
;
Grigaliūnaitė, Viktorija
- In:
Scientific Annals of Economics and Business
63
(
2016
)
1
,
pp. 29-46
Persistent link: https://www.econbiz.de/10011646901
Saved in:
6033
Awareness and implementation of total quality management : the case of enterprises in Danang City
Nguyen Thi Bich Thuy
- In:
Journal of economic development
23
(
2016
)
3
,
pp. 57-72
Persistent link: https://www.econbiz.de/10011647746
Saved in:
6034
An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification
Pantouvakis, Angelos
;
Karakasnaki, Maria
- In:
Maritime policy and management : MPM
43
(
2016
)
7/8
,
pp. 874-886
Persistent link: https://www.econbiz.de/10011647757
Saved in:
6035
Implementing and certifying ISO 14001 in Portugal : motives, difficulties and benefits after ISO 9001 certification
Santos, Gilberto
;
Rebelo, Manuel
;
Lopes, Nuno
;
Alves, M. Rui
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1211-1223
Persistent link: https://www.econbiz.de/10011648308
Saved in:
6036
Motivations for implementing TQM through the EFQM model in Spain : an empirical investigation
Gómez-López, Raquel
;
Serrano-Bedia, Ana María
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1224-1245
Persistent link: https://www.econbiz.de/10011648371
Saved in:
6037
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
6038
How innovativeness and institution affect ISO 9000 adoption and its effectiveness : evidence from small and medium enterprises in China
Du, Yunzhou
;
Yin, Juelin
;
Zhang, Yuli
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1315-1331
Persistent link: https://www.econbiz.de/10011648414
Saved in:
6039
Enablers of Six Sigma : contextual framework and its empirical validation
Dubey, Rameshwar
;
Gunasekaran, Angappa
;
Childe, Stephen J.
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1346-1372
Persistent link: https://www.econbiz.de/10011648455
Saved in:
6040
TQM in public administration organisations : an application of data envelopment analysis in the police service
Tomaževič, Nina
;
Seljak, Janko
;
Aristovnik, Aleksander
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1396-1412
Persistent link: https://www.econbiz.de/10011648478
Saved in:
6041
Developing a new product via modern QFD : an application for bedding of laboratory animals
Erdem, Sabri
;
Özdaǧoǧlu, Güzin
;
Yılmaz, Osman
- In:
International journal of product development : IJPD
21
(
2016
)
2/3
,
pp. 79-96
Persistent link: https://www.econbiz.de/10011648717
Saved in:
6042
Readmission and hospital quality under different payment regimes
Guccio, Calogero
;
Lisi, Domenico
;
Pignataro, Giacomo
- In:
FinanzArchiv : public finance analysis
72
(
2016
)
4
,
pp. 453-474
Persistent link: https://www.econbiz.de/10011648753
Saved in:
6043
Model of ITQM practice in management education : stakeholders perspective
Pandian, R. Venkatesa Narasimma
;
Pandi, A. Pal
; …
- In:
International journal of enterprise network management
7
(
2016
)
3
,
pp. 207-222
Persistent link: https://www.econbiz.de/10011648857
Saved in:
6044
Stock market reaction to quality, safety, and sustainability awards in logistics
Eroglu, Cuneyt
;
Kurt, Ahmet C.
;
Elwakil, Omar Sherif
- In:
Journal of business logistics : JBL
37
(
2016
)
4
,
pp. 329-345
Persistent link: https://www.econbiz.de/10011649412
Saved in:
6045
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
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Lim, …
- In:
Journal of global marketing
29
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2016
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pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
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6046
Outcomes of environmental management systems : the role of motivations and firms' characteristics
Heras-Saizarbitoria, Iñaki
;
Arena, German
;
Boiral, Olivier
- In:
Business strategy and the environment
25
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2016
)
8
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pp. 545-559
Persistent link: https://www.econbiz.de/10011654157
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6047
Non-audit services, audit quality and enforcement : evidence form German enforcement examinations
Gros, Marius
- In:
International journal of economics and accounting : IJEA
7
(
2016
)
3
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pp. 218-249
Persistent link: https://www.econbiz.de/10011654279
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6048
Quality function deployment in failure recovery and prevention
Chen, Hsi-Tien
- In:
The service industries journal
36
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2016
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13/14
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pp. 615-637
Persistent link: https://www.econbiz.de/10011655406
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A novel framework for customer complaint management
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Choy, Yoon Leng
;
Su, …
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The service industries journal
36
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2016
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13/14
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pp. 675-698
Persistent link: https://www.econbiz.de/10011655409
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6050
On the impact of ISO 9000 certification on organisations : a comparative study
Kartha, C. P.
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Journal for global business advancement : JGBA
9
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2016
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4
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pp. 402-411
Persistent link: https://www.econbiz.de/10011664538
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