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isPartOf:"The TQM journal : the international review of organizational improvement"
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Quality management
406
Qualitätsmanagement
406
Dienstleistungsqualität
63
Service quality
63
Total quality management
52
Lean Management
47
Lean management
47
Standardisierung
46
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46
Industrie
45
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45
Product quality
39
Produktqualität
38
Erfolgsfaktor
37
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37
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36
Unternehmenserfolg
36
Customer satisfaction
32
Kundenzufriedenheit
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India
30
Indien
30
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29
Lean production
29
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27
Health care
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Performance-Messung
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21
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406
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406
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33
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17
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406
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Antony, Jiju
21
McDermott, Olivia
12
Sony, Michael
8
Bhat, Shreeranga
5
Viles, Elisabeth
5
Conti, Tito
4
Devadasan, S. R.
4
Gijo, E. V.
4
Jaca, Carmen
4
Karapetrovic, Stanislav
4
Kumar, Vimal
4
Murugesh, R.
4
Swarnakar, Vikas
4
Witell, Lars
4
Al-Dhaafri, Hassan Saleh
3
Anholon, Rosley
3
Banwet, D. K.
3
Besseris, George J.
3
Bolboli, Seyed Amir
3
Casadesús, Martí
3
Cudney, Elizabeth A.
3
Douglas, Alex
3
Fitzgerald, Gerard
3
Furterer, Sandra L.
3
Garg, Dixit
3
Jochem, Roland
3
Kumar, Anil
3
Mateo, Ricardo
3
Mehran Doulatabadi
3
Mittal, Ankesh
3
Muturi, David
3
Ochieng, Jacqueline
3
Psomas, Evangelos L.
3
Rampasso, Izabela Simon
3
Rathi, Rajeev
3
Reiche, Markus
3
Santos, Gilberto
3
Sedevich-Fons, Leonardo
3
Singh, Mahipal
3
Trubetskaya, Anna
3
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Canadian Quality Congress <2, 2010, Toronto>
1
Published in...
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The TQM journal : the international review of organizational improvement
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
International journal of quality & reliability management
392
International journal of production research
350
Total quality management & business excellence
238
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Beiträge zur Hochschulpolitik
43
European journal of industrial engineering : EJIE
43
Europäische Hochschulschriften / 5
43
IEEE transactions on engineering management : EM
43
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
33
A Productivity Press book
32
Gabler Edition Wissenschaft
32
Cogent business & management
31
European research studies
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
406
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1
Leveraging the hard and soft elements of TQM : the interplay of benchmarking and improvement processes
Filippi, Emilia
;
Gaio, Loris
;
Zamarian, Marco
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 702-719
Persistent link: https://www.econbiz.de/10014513409
Saved in:
2
Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
3
A balanced approach involving hard and soft factors for internalizing Lean Management and Six Sigma in hospitals
De Koeijer, Relinde
;
Strating, Mathilde
;
Paauwe, Jaap
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 870-899
Persistent link: https://www.econbiz.de/10014513420
Saved in:
4
Not just numbers! : improving TTO performance by balancing the soft sides of the TQM
Cucino, Valentina
;
Del Sarto, Nicola
;
Ferrigno, Giulio
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 900-919
Persistent link: https://www.econbiz.de/10014513423
Saved in:
5
Innovative profiles of TQM in banking management : the relationship between employee training and risk mitigation
Testa, Mario
;
D'Amato, Antonio
;
Singh, Gurmeet
;
Festa, …
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 940-957
Persistent link: https://www.econbiz.de/10014513425
Saved in:
6
Implementation of an ISO 50001 energy management system using Lean Six Sigma in an Irish dairy : a case study
Trubetskaya, Anna
;
McDermott, Olivia
;
McGovern, Seamus
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014460262
Saved in:
7
Lean Six Sigma to reduce the acute myocardial infarction mortality rate : a single center study
Rosa, Angelo
;
Trunfio, Teresa Angela
;
Marolla, Giuliano
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 25-41
Persistent link: https://www.econbiz.de/10014460329
Saved in:
8
A proposed model for developing quality and efficiency in transitional care
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Sten, Lilly-Mari
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 107-122
Persistent link: https://www.econbiz.de/10014460340
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9
The development of a methodology for assessing teamwork and sustainable quality culture, focusing on top management teams
Sten, Lilly-Mari
;
Ingelsson, Pernilla
;
Häggström, Marie
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 152-172
Persistent link: https://www.econbiz.de/10014460342
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10
Balancing a seesaw : leaders perspectives on design and traditional quality improvement in healthcare
Boström, Jonas
;
Hillborg, Helene
;
Lilja, Johan
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 173-190
Persistent link: https://www.econbiz.de/10014460343
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11
Six Sigma application in an Irish meat processing plant to improve process yields
Gilligan, Rebecca
;
Moran, Rachel
;
McDermott, Olivia
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 210-230
Persistent link: https://www.econbiz.de/10014460345
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12
Blending "hard" and "soft" TQM for academic excellence : the University of Siena experience in the field of Life Sciences
Casprini, Elena
;
Pucci, Tommaso
;
Fiorini, Niccolò
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 231-255
Persistent link: https://www.econbiz.de/10014460346
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13
ISO management system standards in the light of corporate sustainability : a bibliometric analysis
Ronalter, Louis Maximilian
;
Poltronieri, Camila Fabrício
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 256-298
Persistent link: https://www.econbiz.de/10014460347
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14
To be or not to be digital? : a bibliometric analysis of adoption of eHealth services
Cobelli, Nicola
;
Blasioli, Emanuele
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 299-331
Persistent link: https://www.econbiz.de/10014460349
Saved in:
15
A benefit costing process for Lean Six Sigma programs
Crowdle, Mary Margaret
;
McDermott, Olivia
;
Trubetskaya, Anna
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 369-387
Persistent link: https://www.econbiz.de/10014460352
Saved in:
16
Application of Design for Lean Six Sigma to strategic space management
Trubetskaya, Anna
;
McDermott, Olivia
;
Ryan, Anthony
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 42-58
Persistent link: https://www.econbiz.de/10014460355
Saved in:
17
Data-driven quality improvement approach to reducing waste in manufacturing
Clancy, Rose
;
O'Sullivan, Dominic
;
Bruton, Ken
- In:
The TQM journal : the international review of …
35
(
2023
)
1
,
pp. 51-72
Persistent link: https://www.econbiz.de/10014321144
Saved in:
18
Total quality service in digital era
Schiavone, Francesco
;
Pietronudo, Maria Cristina
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1170-1193
Persistent link: https://www.econbiz.de/10014321605
Saved in:
19
Sustainability reporting as a 21st century problem statement : using a quality lens to understand and analyse the challenges
Ramanathan, Swaminathan
;
Isaksson, Raine
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1310-1328
Persistent link: https://www.econbiz.de/10014321625
Saved in:
20
An augmented reality-based system for improving quality of services operations : a study of educational institutes
Egaji, Oche A.
;
Asghar, Ikram
;
Griffiths, Mark G.
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
2
,
pp. 330-354
Persistent link: https://www.econbiz.de/10012885382
Saved in:
21
Leaders' attitudes towards, and commitment to quality management of training within the military
Els, Renier Christiaan
;
Meyer, Helen H. W.
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 1-17
Persistent link: https://www.econbiz.de/10013537698
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22
Critical failure factors for continuous improvement methodologies in the Irish MedTech industry
McDermott, Olivia
;
Antony, Jiju
;
Sony, Michael
;
Healy, Tom
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 18-38
Persistent link: https://www.econbiz.de/10013537699
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23
People-related TQM practices : the role of metaperceptions
Cobelli, Nicola
;
Bullini Orlandi, Ludovico
;
Burro, Roberto
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 165-178
Persistent link: https://www.econbiz.de/10013537706
Saved in:
24
Guest editorial: strategic alignment between Industry 4.0 and operational excellence methodologies for smart manufacturing
Rathi, Rajeev
;
Kaswan, Mahender Singh
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 1-2
Persistent link: https://www.econbiz.de/10014460703
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25
Integrating operational excellence strategies with Industry 4.0 technologies through reconfigurable manufacturing system practices
Pansare, Rajesh
;
Yadav, Gunjan
;
Nagare, Madhukar R.
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10014460704
Saved in:
26
Critical challenges of integrating OPEX strategies with I4.0 technologies in manufacturing SMEs : a few pieces of evidence from developing economies
Joshi, Sudhanshu
;
Sharma, Manu
;
Bartwal, Shalini
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 108-138
Persistent link: https://www.econbiz.de/10014460723
Saved in:
27
Analyzing critical factors of strategic alignment between operational excellence and Industry 4.0 technologies in smart manufacturing
Ozbiltekin-Pala, Melisa
;
Kazancoglu, Yigit
;
Kumar, Anil
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 161-177
Persistent link: https://www.econbiz.de/10014460730
Saved in:
28
Evaluation of organizational variables of quality 4.0 in digital transformation : the study of an Indian manufacturing company
Mittal, Ankesh
;
Kumar, Vimal
;
Verma, Pratima
;
Singh, Arpit
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 178-207
Persistent link: https://www.econbiz.de/10014460759
Saved in:
29
Analysis of critical success factors for successful integration of lean six sigma and Industry 4.0 for organizational excellence
Samanta, Maharshi
;
Virmani, Naveen
;
Singh, Rajesh K.
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 208-243
Persistent link: https://www.econbiz.de/10014460762
Saved in:
30
Fundamental pillars for industry 4.0 development : implementation framework and challenges in manufacturing environment
Singh, Mahipal
;
Goyat, Rekha
;
Panwar, Renu
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 288-309
Persistent link: https://www.econbiz.de/10014460774
Saved in:
31
Implementation of environmental lean six sigma framework in an Indian medical equipment manufacturing unit : a case study
Singh, Mahipal
;
Rathi, Rajeev
- In:
The TQM journal : the international review of …
36
(
2024
)
1
,
pp. 310-339
Persistent link: https://www.econbiz.de/10014460775
Saved in:
32
The impact of supply chain quality integration on a firm's sustainable performance
Huma, Sehrish
;
Ahmed, Waqar
;
Uz Zaman, Sohaib
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 385-404
Persistent link: https://www.econbiz.de/10014513303
Saved in:
33
Inventory management and TQM practices for better firm performance : a systematic and bibliometric review
Mahajan, Pramod Sanjay
;
Raut, Rakesh Dulichand
;
Kumar, …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 405-430
Persistent link: https://www.econbiz.de/10014513308
Saved in:
34
Consumer quality management for beverage food products : analyzing consumer’ perceptions toward repurchase intention
Sharif, Shahbaz
;
Ur-Rehman, Shafique
;
Ahmad, Zeshan
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 431-459
Persistent link: https://www.econbiz.de/10014513343
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35
Applying design of experiments to optimize the performance level of a curling sport team
Antony, Jiju
;
Lauterbach, Laynes
;
Viles, Elisabeth
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 478-498
Persistent link: https://www.econbiz.de/10014513350
Saved in:
36
The effect of accreditation on higher education performance through quality culture mediation : the perceptions of administrative and quality managers
Shahzaf Iqbal
;
Che Azlan Bin Taib
;
Mohd Rizal Razalli
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 572-592
Persistent link: https://www.econbiz.de/10014513360
Saved in:
37
Improving VTE prophylaxis in ward and ICU surgical urology patients : a Six-Sigma DMAIC methodology improvement project
Mousli, Hesham Metwalli
;
El Sayed, Iman
;
Zaki, Adel
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 634-663
Persistent link: https://www.econbiz.de/10014513377
Saved in:
38
Identifying critical success factors of total quality management via comprehensive assessment of soft and hard factors
Chen, Jih Kuang
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 679-701
Persistent link: https://www.econbiz.de/10014513408
Saved in:
39
Bridging the gap between TQM and HRM : mapping knowledge and identifying areas for future research
Flamini, Giulia
;
Pareschi, Luca
;
Martinez, Marcello
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 720-742
Persistent link: https://www.econbiz.de/10014513411
Saved in:
40
A conceptual framework of quality cost chain in strategic cost management
Tambunan, Tigor
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 762-784
Persistent link: https://www.econbiz.de/10014513413
Saved in:
41
The impact of Industry 4.0 technologies and the soft side of TQM on organisational performance : a multiple case study analysis on manufacturing organisations
Margherita, Emanuele Gabriel
;
Braccini, Alessio Maria
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 812-831
Persistent link: https://www.econbiz.de/10014513415
Saved in:
42
Does the ferry sector need soft total quality management practices? : evidence from an Italian ferry company
Torre, Teresina
;
Petrolo, Damiano
;
Pellegrini, …
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 920-939
Persistent link: https://www.econbiz.de/10014513424
Saved in:
43
A practical framework for ranking universities by their competitive advantages : a mixed methods study on foundation universities in Turkey
Ayhan, İrfan
;
Özdemir, Ali
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2114-2140
Persistent link: https://www.econbiz.de/10014456852
Saved in:
44
Does internal control contribute to quality management in higher education institutions? : Indonesia's adoption experience of the COSO integrated framework
Sofyani, Hafiez
;
Haslida Abu Hasan
;
Zakiah Saleh
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2162-2180
Persistent link: https://www.econbiz.de/10014456856
Saved in:
45
Prioritising the determinants of Industry-4.0 for implementation in MSME in the post-pandemic period : a quality function deployment analysis
Agarwal, Alpana
;
Ojha, Ravindra
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2181-2202
Persistent link: https://www.econbiz.de/10014456859
Saved in:
46
Quality assurance and improvement program : some considerations for central banks
Polizzi, Salvatore
;
Lupo, Fabio
;
Testella, Sara
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2203-2227
Persistent link: https://www.econbiz.de/10014456861
Saved in:
47
Entrepreneurial coaching mediating relationship between TQM soft practices and firm performance : cases of certified Tunisian companies
Ben Salem, Anis
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2322-2335
Persistent link: https://www.econbiz.de/10014457689
Saved in:
48
Empirical analysis of Lean Six Sigma implementation barriers in healthcare sector using fuzzy DEMATEL approach : an Indian perspective
Singh, Mahipal
;
Rathi, Rajeev
;
Jaiswal, Ajay
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2367-2386
Persistent link: https://www.econbiz.de/10014457696
Saved in:
49
An integrated QFD and fuzzy TOPSIS approach for supplier evaluation and selection
Sharma, Jitendra
;
Tripathy, Bibhuti Bhusan
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2387-2412
Persistent link: https://www.econbiz.de/10014457698
Saved in:
50
Industrial Design Structure : a straightforward organizational integration of DFSS and QFD in a new industry and market reality
Frizziero, Leonardo
;
Leon-Cardenas, Christian
;
Galiè, …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2413-2435
Persistent link: https://www.econbiz.de/10014457816
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