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isPartOf:"Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen"
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Customer satisfaction
2
Kundenzufriedenheit
2
Reisevermittler
2
Travel agency
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German
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Bick, Justus
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Kaufmann, Julia
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Nagersheth, Aroon
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Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
Tourism management : research, policies, practice
32
Journal of travel and tourism marketing
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
16
Tourism economics : the business and finance of tourism and recreation
16
The service industries journal
15
International journal of hospitality management
13
Journal of revenue and pricing management
13
International journal of contemporary hospitality management
12
Reiseveranstaltung : Lehr- und Handbuch
12
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism management perspectives : TMP
9
Journal of hospitality marketing & management
8
Journal of vacation marketing : an international journal
8
Journal of vacation marketing
7
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Kundenorientierung im Touristikmanagement
6
BWL Tourismus 8-2011
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Service business
4
The TQM journal : the international review of organizational improvement
4
Tourism planning & development
4
Tourism review
4
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
4
Annals of tourism research : ATR ; a social sciences journal
3
Annals of tourism research empirical insights
3
European journal of marketing : EJM
3
Gabler Edition Wissenschaft
3
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
3
Information technology & tourism
3
International journal of networking and virtual organisations : IJNVO
3
Romanian economic and business review
3
Services marketing quarterly
3
Vnútorný obchod a služby
3
Academy of Management journal : AMJ
2
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Irgendwohin wo’s warm ist
Nagersheth, Aroon
- In:
Kundenorientierung und Kundenservice in der Touristik : …
,
(pp. 97-104)
.
2015
Persistent link: https://www.econbiz.de/10011333502
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2
Kundenzufriedenheit im Reisebüro
Kaufmann, Julia
;
Bick, Justus
- In:
Kundenorientierung und Kundenservice in der Touristik : …
,
(pp. 87-95)
.
2015
Persistent link: https://www.econbiz.de/10011333504
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