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Year of publication
Subject
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Privatkundengeschäft 2,353 Personal banking 2,056 Bank 633 Deutschland 512 Germany 470 Relationship marketing 468 Beziehungsmarketing 467 Consumer behaviour 327 Konsumentenverhalten 326 Service quality 237 Dienstleistungsqualität 235 Theorie 231 Theory 230 Customer satisfaction 225 Kundenzufriedenheit 224 Finanzdienstleistung 209 Electronic Banking 205 retail banking 195 Bankmarketing 192 Financial services 192 Bank marketing 191 Electronic banking 184 Bankgeschäft 172 Banking services 170 Anlageberatung 150 Private Banking 140 Financial advisors 132 EU-Staaten 123 Kreditgeschäft 119 Schweiz 118 EU countries 117 Retail banking 117 Bank lending 115 India 112 Wettbewerb 108 Competition 106 Großbritannien 105 Indien 105 United Kingdom 105 Einzelhandel 102
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Online availability
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Free 561 Undetermined 378 CC license 21
Type of publication
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Book / Working Paper 1,347 Article 1,267 Journal 11 Other 1
Type of publication (narrower categories)
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Article in journal 909 Aufsatz in Zeitschrift 909 Hochschulschrift 313 Aufsatz im Buch 269 Book section 269 Graue Literatur 252 Non-commercial literature 252 Thesis 250 Working Paper 173 Arbeitspapier 154 Dissertation u.a. Prüfungsschriften 97 Collection of articles of several authors 68 Sammelwerk 68 Bibliografie enthalten 46 Bibliography included 46 Aufsatzsammlung 43 Case study 36 Fallstudie 36 research-article 26 Konferenzschrift 25 Collection of articles written by one author 15 Sammlung 15 Conference proceedings 14 Lehrbuch 12 Textbook 10 Conference paper 7 Konferenzbeitrag 7 Universitätsschrift 7 Article 5 Handbook 5 Handbuch 5 Forschungsbericht 3 Research Report 3 Advisory report 2 Amtliche Publikation 2 Amtsdruckschrift 2 Conference Paper 2 Government document 2 Gutachten 2 Interview 2
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Language
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English 1,545 German 895 Undetermined 148 French 15 Spanish 11 Polish 9 Russian 9 Italian 4 Hungarian 2 Bulgarian 1 Norwegian 1 Portuguese 1
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Author
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Heinemann, Friedrich 13 Oehler, Andreas 13 Consoli, Davide 12 Rudolf, Markus 12 Schüler, Martin 12 Kleimeier, Stefanie 11 Leichtfuß, Reinhold 11 Hackethal, Andreas 10 Mankila, Merja 10 Sander, Harald 10 Cocca, Teodoro D. 9 Narteh, Bedman 9 Swoboda, Uwe C. 9 Nirschl, Marco 8 Durkin, Mark 7 Fecht, Falko 7 Gropp, Reint 7 Kaltofen, Daniel 7 Paul, Stephan 7 Peters, Anja 7 Stein, Stefan 7 Vojtek, Martin 7 Zubov, Sergey 7 Berger, Sven C. 6 Carlin, Bruce Ian 6 Cohen, Andrew M. 6 Dietsch, Michel 6 Gera, Rajat 6 Knüfermann, Markus 6 Kočenda, Evžen 6 Köhler, Matthias 6 Llewellyn, David T. 6 Rebucci, Alessandro 6 Rolfes, Bernd 6 Stettler, Roger 6 Uppal, Rajinder Kumar 6 Anderloni, Luisa 5 Ashill, Nicholas J. 5 Bag, Dinabandhu 5 Bartmann, Dieter 5
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Institution
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International Monetary Fund (IMF) 68 International Monetary Fund 35 National Bureau of Economic Research 6 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 6 OECD 5 Springer Fachmedien Wiesbaden 5 Books on Demand GmbH <Norderstedt> 4 Universität Zürich / Institut für Schweizerisches Bankwesen 4 Basler Bankenvereinigung 3 EconWPA 3 Institut für Betriebswirtschaftslehre <Lüneburg> / Abteilung für Bank- und Finanzwirtschaft 3 World Bank Group 3 Basler Bankentag <6, 1998, Basel> 2 Centre for Competition Policy, University of East Anglia 2 Deutsche Bundesbank 2 European Investment Bank 2 Federal Reserve Bank <New York, NY> 2 Federal Reserve Bank of St. Louis 2 Handelshögskolan, Göteborgs Universitet 2 Institut für Bankwirtschaft und Bankrecht an der Universität zu Köln / Abteilung Bankwirtschaft 2 Institut für Finanzdienstleistungen Zug 2 Liechtensteinischer Bankenverband 2 London School of Economics and Political Science 2 Moskovskij Bankovskij Institut 2 Norddeutscher Bankentag <8, 2007, Lüneburg> 2 Ploenzke AG <Wiesbaden> 2 Rostocker Bankenkolloquium <2002, Rostock> 2 Universität Rostock / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, Bankbetriebslehre und Finanzwirtschaft 2 Université Paris-Dauphine (Paris IX) 2 Verlag Dr. Kovač 2 Walter de Gruyter Inc. 2 World Savings Banks Institute / Europe Regional Group 2 Albert-Ludwigs-Universität Freiburg / Betriebswirtschaftliches Seminar 1 Banco de México 1 Bank für Internationalen Zahlungsausgleich 1 Bank für Internationalen Zahlungsausgleich / Ausschuß für Zahlungsverkehrs- und Abrechnungssysteme der Zentralbanken der Länder der Zehnergruppe 1 Bank für Internationalen Zahlungsausgleich / Committee on Payments and Market Infrastructures 1 Bank für Internationalen Zahlungsausgleich / Representative Office for the Americas 1 Banking-Forum Liechtenstein <1, 2002, Vaduz> 1 Banking-Forum Liechtenstein <2, 2003, Vaduz> 1
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Published in...
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Die Bank 62 The international journal of bank marketing : IJBM 50 IMF Staff Country Reports 31 Journal of financial services marketing : JFSM 31 SpringerLink / Bücher 30 IMF Working Papers 29 Achieving excellence in retail banking 28 Europäische Hochschulschriften / 5 28 Bank- und finanzwirtschaftliche Forschungen 22 Publikation der Swiss Banking School, Zürich 22 Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research 18 International journal of bank marketing 17 Journal of retailing and consumer services 16 Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht 13 Journal of banking & finance 13 Reihe: Financial planning 12 Gabler Edition Wissenschaft 11 International Journal of Bank Marketing 10 Bank of Finland research discussion papers 9 Finance and economics discussion series 9 Publikation des Swiss Finance Institute 9 The service industries journal 9 Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse 9 Hochschulschriften zur Betriebswirtschaftslehre 8 Journal of financial services marketing 8 Publikation der Swiss Banking School 8 Schriftenreihe Schwerpunkt Marketing 8 Discussion paper / Centre for Economic Policy Research 7 International Journal of Financial Services Management 7 Journal of payments strategy & systems 7 Kompendium bankbetrieblicher Anwendungsfelder 7 MPRA Paper 7 The international journal of human resource management 7 The journal of credit risk : published quarterly by Incisive Media 7 Banking & finance aktuell 6 Bankinnovationen 6 Discussion paper 6 Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer 6 Financial innovation in retail and corporate banking 6 NBER Working Paper 6
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Source
All
ECONIS (ZBW) 2,202 USB Cologne (EcoSocSci) 207 RePEc 143 EconStor 30 Other ZBW resources 28 USB Cologne (business full texts) 12 BASE 4
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Showing 1 - 10 of 2,626
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The contribution of robo-advisors as a key factor in commercial banks' performance after the global financial crisis
Zogning, Félix; Turcotte, Pascal - In: FinTech 4 (2025) 1, pp. 1-15
In several countries, digital financial advisory services, particularly those supported by robo-advisors, are becoming increasingly popular in retail banking. These tools assist users with financial decisions such as risk assessment, portfolio selection, and rebalancing-all at a reduced cost....
Persistent link: https://www.econbiz.de/10015332187
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Gender and bankarization in Spain, 1949-1970
Martínez Rodríguez, Susana; Bátiz-Lazo, Bernardo - In: Business history 66 (2024) 4, pp. 829-858
Persistent link: https://www.econbiz.de/10014580202
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Bank income smoothing behaviours under expansionary and recessionary economic environments : new evidence using micro-data sample
Aggelopoulos, Eleftherios; Papageorgiou, Theofanis; … - 2024
Persistent link: https://www.econbiz.de/10015337789
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Namibia : Retail Central Bank Digital Currency Exploration and Roadmap
Kunaratskul, Tansaya - 2025
At the request of the Bank of Namibia (BoN), an IMF mission team conducted a technical assistance (TA) from January 15 to February 1, 2024. The mission assisted the authorities in establishing the groundwork for a feasibility study of a retail central bank digital currency (rCBDC) and drafting a...
Persistent link: https://www.econbiz.de/10015328035
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The digital retail payment market is changing
Kjemtrup, Frederik Ræbild - 2025
Persistent link: https://www.econbiz.de/10015357152
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Assessing disruptive potential of retail central bank digital currency and influence of design considerations : an open innovation approach in Thailand
Thanwa Wathahong; Roongkiat Ratanabanchuen; Praima … - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-24
Monetary authorities globally have studied central bank digital currency (CBDC) for wholesale and retail applications since the 1990s. Besides countering private cryptocurrencies' influence, central banks have also explored other benefits of CBDC, such as improving their financial oversight,...
Persistent link: https://www.econbiz.de/10015358704
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Factors affecting satisfaction and intention to repurchase retail banking services in Vietnam
Dao Cam Thuy; Nguyen Ngoc Quang - In: Cogent business & management 9 (2022) 1, pp. 1-20
Retail banking services of Vietnamese commercial banks are developing along with economic growth, improving the repurchase behavior of customers helps banks maintain a competitive edge in the market. Therefore, the research was conducted on factors affecting satisfaction and intention to...
Persistent link: https://www.econbiz.de/10014442739
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Investigating the effect of ESG on retail banks' customer equity
Chow, Matthew Yau Choi; Ho, Shirie Pui Shan - In: Journal of financial services marketing 29 (2024) 4, pp. 1330-1344
Persistent link: https://www.econbiz.de/10015192532
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Digital innovation drivers in retail banking : the role of leadership, culture, and technostress inhibitors
Al Issa, Hussein-Elhakim; Omar, Mohammed Mispah Said - In: International journal of organizational analysis 32 (2024) 11, pp. 19-43
Persistent link: https://www.econbiz.de/10015205222
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A proposal for a retail central bank digital currency (CBDC) architecture : report
Consultative Group on Innovation and the Digital Economy; … - 2024
This report by the Consultative Group on Innovation and the Digital Economy (CGIDE) discusses four main processes in a retail central bank digital currency (CBDC) architecture. These are: i) enrolling new users, ii) creating CBDC (cash-in), iii) destroying CBDC (cash-out) and iv) intra-ledger...
Persistent link: https://www.econbiz.de/10015164431
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