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The journal of services marketing
Die Bank
60
The international journal of bank marketing : IJBM
48
Journal of financial services marketing : JFSM
30
Achieving excellence in retail banking
28
SpringerLink / Bücher
23
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
18
Journal of retailing and consumer services
16
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
13
Journal of banking & finance
13
Bank- und finanzwirtschaftliche Forschungen
12
Europäische Hochschulschriften / 5
11
Gabler Edition Wissenschaft
9
The service industries journal
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Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
9
Bank of Finland research discussion papers
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Reihe: Financial planning
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Discussion paper
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Finance and economics discussion series
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Discussion paper / Centre for Economic Policy Research
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Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
6
Financial innovation in retail and corporate banking
6
International journal of bank marketing
6
Journal of payments strategy & systems
6
Kompendium bankbetrieblicher Anwendungsfelder
6
NBER Working Paper
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NBER working paper series
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Publikation der Swiss Banking School
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Publikation des Swiss Finance Institute
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Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
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Risikoprofiling von Anlegern : Kundenprofile treffend analysieren und in der Beratung nutzen
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The international journal of human resource management
6
The journal of credit risk : published quarterly by Incisive Media
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Working paper / National Bureau of Economic Research, Inc.
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Bankenwettbewerb : Positionierung im Privatkundengeschäft : 8. Norddeutscher Bankentag
5
Banks and bank systems : international research journal
5
Essays on strategic price bundling in retail banking
5
International journal of financial services management : IJFSM
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of financial regulation and compliance : an international journal
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ECONIS (ZBW)
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Explaining customers' financial service choice with loyalty and cross-buying behaviour
Estrella-Ramón, Antonia
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 539-555
Persistent link: https://www.econbiz.de/10011801588
Saved in:
2
Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
Saved in:
3
Complementary effects of relational bonds in information asymmetry contexts
Nath, Prithwiraj
;
Mukherjee, Avinandan
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 168-180
Persistent link: https://www.econbiz.de/10009568246
Saved in:
4
Modeling customer satisfaction and loyalty : survey data versus data mining
Baumann, Chris
;
Elliott, Greg
;
Burton, Suzan
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 148-157
Persistent link: https://www.econbiz.de/10009568248
Saved in:
5
A model of customer loyalty and corporate social responsibility
Mandhachitara, Rujirutana
;
Poolthong, Yaowalak
- In:
The journal of services marketing
25
(
2011
)
2
,
pp. 122-133
Persistent link: https://www.econbiz.de/10009230979
Saved in:
6
Do switching barriers in the retail banking industry influence bank customers in different age groups differently?
Tesfom, Goitom
;
Birch, Nancy J.
- In:
The journal of services marketing
25
(
2011
)
5
,
pp. 371-380
Persistent link: https://www.econbiz.de/10009272238
Saved in:
7
Customers' relationship expectations and costs as segmentation variables : preliminary evidence from banking
Dimitriadis, Sergios
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 294-308
Persistent link: https://www.econbiz.de/10009272268
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