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~isPartOf:"International journal of services and operations management"
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Selbstbedienung
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Self-service
4
Consumer behaviour
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Betriebliche Wertschöpfung
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Beziehungsmarketing
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Customer satisfaction
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International journal of services and operations management
The journal of services marketing
15
Journal of retailing and consumer services
14
The service industries journal
14
Journal of business research : JBR
12
Europäische Hochschulschriften / 5
10
International journal of hospitality management
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Services marketing quarterly
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Journal of hospitality marketing & management
8
Journal of service management
8
Journal of service research : JSR
7
Managing service quality : MSQ ; an international journal
7
International journal of contemporary hospitality management
5
Journal of travel and tourism marketing
5
Service business
5
SpringerLink / Bücher
5
The international review of retail, distribution and consumer research
5
Gabler Edition Wissenschaft
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of retailing
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Psychology & marketing
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Betriebs-Berater : BB
3
Economie et statistique
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HMD : Praxis der Wirtschaftsinformatik
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History of retailing and consumption
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Information systems management
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Journal of air transport management
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Journal of decision systems
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Technological forecasting & social change : an international journal
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Betriebswirtschaftliche Abhandlungen
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Business History
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Business history
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European journal of marketing : EJM
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European retail research
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Food marketing
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Forschungsbeiträge des Lehrstuhls Univ.-Prof. Dr. Anton Meyer und der Fördergesellschaft Finanzdienstleistungs-Marketing (FFM) e.V. an der Johannes-Gutenberg-Universität Mainz
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Handbook of hospitality operations and IT
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Harvard-Business-Manager : das Wissen der Besten
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The impact of service quality in postal services: the mediating role of self-service technology
Salmi Mohd Isa
;
Shaian Kiumarsi
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 395-419
Persistent link: https://www.econbiz.de/10012145308
Saved in:
2
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
3
Customer self-service platform : the next practice for servitization of manufacturing
Nie, Yong
;
Kosaka, Michitaka
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 259-273
Persistent link: https://www.econbiz.de/10011636430
Saved in:
4
Self-Service Technologies (SSTs): determinants of adoption and its post-usage outcomes from a focal company perspective
Yang, Mark
;
Park, Ki-hyun
- In:
International journal of services and operations management
8
(
2011
)
3
,
pp. 305-321
Persistent link: https://www.econbiz.de/10008988439
Saved in:
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