The COVID-19 pandemic presented an unprecedented challenge for the tourism industry, disrupting operations, reducing customer demand, and forcing businesses to adapt quickly to a new reality. This study explored the impact of COVID-19 on the tourism and hospitality industry and addresses a...

Background: The growing complexity of last-mile logistics (LML) in urban environments has created an urgent need for sustainable, efficient, and stakeholder-inclusive solutions. This study addresses these challenges by exploring a holistic, human-centered approach to evaluating LML strategies,...

Not-for-profit organizations provide a range of services that satisfy the needs of individuals and help a community to be sustainable. To explain how staff based at a social inclusion community center contribute to social impact, we undertake a case study and incorporate the stakeholder approach...