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~institution:"Svenska Handelshögskolan <Helsinki>"
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Consumer behaviour
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Dienstleistung
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Product quality
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Produktqualität
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1999
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Björk, Peter
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Svenska Handelshögskolan <Helsinki>
National Bureau of Economic Research
493
Springer Fachmedien Wiesbaden
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OECD
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American Marketing Association
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International Energy Agency
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IGI Global
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Verlag Dr. Kovač
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Books on Demand GmbH <Norderstedt>
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Information Resources Management Association
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Institut für Demoskopie Allensbach
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Edward Elgar Publishing
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Nordic Council of Ministers
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Friedrich-Schiller-Universität Jena
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INSEAD
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Universität Mannheim
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Nomos Verlagsgesellschaft
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RWTH Aachen
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Österreichisches Institut für Wirtschaftsforschung
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Christian-Albrechts-Universität zu Kiel
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Deutscher Dialogmarketing Verband
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Axel-Springer-Verlag
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Centro studi investimenti sociali
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European University Institute / Department of Economics
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Peter Lang GmbH
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Robert Schuman Centre for Advanced Studies
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Europäische Kommission
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Findomestic Banca <Florenz>
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Helmut-Schmidt-Universität
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Schweiz / Bundesamt für Statistik
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Trinity College Dublin / Department of Economics
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Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
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ECONIS (ZBW)
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The value of being on the net : the effects of web sites of companies on consumer decision making
Björk, Peter
(
contributor
)
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2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536561
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2
Comparison standards in perceived service quality
Liljander, Veronica
-
1995
Persistent link: https://www.econbiz.de/10000919835
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3
The nature of customer relationship profitability : analysis of relationships and customer bases in retail banking
Storbacka, Kaj
-
1994
Persistent link: https://www.econbiz.de/10000893387
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4
The process of self-care decision making
Hedvall, Maj-Britt
-
1994
Persistent link: https://www.econbiz.de/10000894176
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5
Tolerance zones in perceived service quality
Strandvik, Tore
-
1994
Persistent link: https://www.econbiz.de/10000896229
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