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~person:"Olsen, Svein O."
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Customer satisfaction
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3
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Olsen, Svein O.
Han, Heesup
66
Homburg, Christian
58
Mattila, Anna S.
37
Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
28
Huber, Frank
27
Aksoy, Lerzan
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Wong, IpKin Anthony
26
Gil Saura, Irene
25
Prentice, Catherine
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Ringle, Christian M.
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Prayag, Girish
24
Prybutok, Victor R.
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Hyun, Sunghyup Sean
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Söderlund, Magnus
22
Bruhn, Manfred
21
Jang, Soocheong
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Bauer, Hans H.
20
Bilgihan, Anil
20
Evanschitzky, Heiner
20
Keiningham, Timothy
20
Matzler, Kurt
20
Shahin, Arash
20
Sharma, Piyush
20
Lee, Choong-Ki
19
Töpfer, Armin
19
Stauss, Bernd
18
Balaji, M. S.
17
Gustafsson, Anders
17
Loureiro, Sandra Maria Correia
17
Barnes, Donald C.
16
Gelbrich, Katja
16
Hsu, Maxwell K.
16
Park, Jungkun
16
Roschk, Holger
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Stock-Homburg, Ruth
16
Su, LuJun
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Asia Pacific journal of marketing and logistics
3
Journal of consumer behaviour : an international research review
3
Australasian marketing journal
1
Journal of macromarketing
1
Journal of targeting, measurement and analysis for marketing
1
The journal of consumer marketing
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The journal of services marketing
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ECONIS (ZBW)
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1
The "well-being" and "ill-being" of online impulsive and compulsive buying on life satisfaction : the role of self-esteem and harmony in life
Olsen, Svein O.
;
Nguyen Huu Khoi
;
Ho Huy Tuu
- In:
Journal of macromarketing
42
(
2022
)
1
,
pp. 128-145
Persistent link: https://www.econbiz.de/10012802070
Saved in:
2
Analyzing the returns of the first transaction satisfaction on intention to purchase and willingness to pay : evidence for new food products
Tudoran, Ana Alina
;
Olsen, Svein O.
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
4
,
pp. 372-386
Persistent link: https://www.econbiz.de/10011695158
Saved in:
3
The GRID scale : a new tool for measuring service mixed satisfaction
Audrezet, Alice
;
Olsen, Svein O.
;
Tudoran, Ana Alina
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 29-47
Persistent link: https://www.econbiz.de/10011445610
Saved in:
4
Consideration set size, variety seeking and the satisfaction-repurchase loyalty relationship at a product category level
Ho Huy Tuu
;
Olsen, Svein O.
- In:
Asia Pacific journal of marketing and logistics
25
(
2013
)
4
,
pp. 590-613
Persistent link: https://www.econbiz.de/10010127935
Saved in:
5
Satisfaction strength and intention to purchase a new product
Tudoran, Ana Alina
;
Olsen, Svein O.
;
Dopico, Domingo C.
- In:
Journal of consumer behaviour : an international …
11
(
2012
)
5
,
pp. 391-405
Persistent link: https://www.econbiz.de/10009668417
Saved in:
6
Evaluation context's role in driving positive word-of-mouth intentions
Wien, Anders Hauge
;
Olsen, Svein O.
- In:
Journal of consumer behaviour : an international …
11
(
2012
)
6
,
pp. 504-513
Persistent link: https://www.econbiz.de/10009690918
Saved in:
7
Certainty, risk and knowledge in the satisfaction-purchase intention relationship in a new product experiment
Ho Huy Tuu
;
Olsen, Svein O.
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
1
,
pp. 78-101
Persistent link: https://www.econbiz.de/10009492369
Saved in:
8
The moderator effects of perceived risk, objective knowledge and certainty in the satisfaction-loyalty relationship
Ho Huy Tuu
;
Olsen, Svein O.
;
Pham Thi Thuy Linh
- In:
The journal of consumer marketing
28
(
2011
)
5
,
pp. 363-375
Persistent link: https://www.econbiz.de/10009272079
Saved in:
9
Ambivalence and involvement in the satisfaction-repurchase loyalty relationship
Ho Huy Tuu
;
Olsen, Svein O.
- In:
Australasian marketing journal
18
(
2010
)
3
,
pp. 151-158
Persistent link: https://www.econbiz.de/10008653807
Saved in:
10
Nonlinear effects between satisfaction and loyalty : an empirical study of different conceptual relationships
Ho Huy Tuu
;
Olsen, Svein O.
- In:
Journal of targeting, measurement and analysis for marketing
18
(
2010
)
3/4
,
pp. 239-251
Persistent link: https://www.econbiz.de/10008840807
Saved in:
11
Food risk and knowledge in the satisfaction-repurchase loyalty relationship
Ho Huy Tuu
;
Olsen, Svein O.
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
4
,
pp. 521-536
Persistent link: https://www.econbiz.de/10003905844
Saved in:
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