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Distribution channel
8
Vertriebsweg
8
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
E-commerce
3
Electronic Commerce
3
Relationship marketing
3
Taiwan
3
Consumer behaviour
2
Konsumentenverhalten
2
Online retailing
2
Online-Handel
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customer experience
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Competitive advantage
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Confidence
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Congruency fit theory
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Corporate reputation
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Customer satisfaction
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Customer service
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Dienstleistungssektor
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Electronic Banking
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Electronic banking
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Firm performance
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Firmenimage
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International competition
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International marketing
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Internationaler Wettbewerb
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English
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Barrutia, José M.
1
Berthiaume, Bilitis
1
Brun, Isabelle
1
Chang, Hsin Hsin
1
Charterina, Jon
1
Chen, Ja-shen
1
Ching, Russell K. H.
1
Dimitriadis, Sergios
1
Gao, Lily
1
Gilsanz, Ainhize
1
Kyrezis, Nikolaos
1
Lin, Hsin-hui
1
Lu, Chin-shan
1
Melero, Iguacel
1
Rajaobelina, Lova
1
Ricard, Line
1
Sesé, F. Javier
1
Tsou, Hung Tai
1
Wang, I. Chen
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Yang, Ching-chiao
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The service industries journal
Journal of retailing and consumer services
126
European journal of operational research : EJOR
108
International journal of production economics
95
Journal of retailing
67
Journal of marketing channels : ... distribution systems, strategy, and management
62
Journal of business research : JBR
60
Management science : journal of the Institute for Operations Research and the Management Sciences
58
Industrial marketing management : the international journal for industrial and high-tech firms
57
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
57
International journal of production research
48
Transportation research / E : an international journal
48
The international review of retail, distribution and consumer research
36
Omega : the international journal of management science
35
Handbuch Multi-Channel-Marketing
29
International journal of retail & distribution management
29
SpringerLink / Bücher
28
Journal of marketing research : JMR
27
Journal of the Academy of Marketing Science
25
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
24
Journal of marketing
24
Production and operations management : an international journal of the Production and Operations Management Society
22
Production and operations management : the flagship research journal of the Production and Operations Management Society
22
Marketing letters : a journal of research in marketing
21
The journal of business & industrial marketing
19
Europäische Hochschulschriften / 5
17
Gabler Edition Wissenschaft
17
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
17
Manufacturing & service operations management : M & SOM
17
American journal of agricultural economics
15
International journal of retail and distribution management
15
Journal of the Operational Research Society
15
Information systems research : ISR
14
International journal of logistics systems and management
14
Asia Pacific journal of marketing and logistics
13
Decision sciences : DS
13
International journal of logistics : research and applications
13
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
13
ERIM report series research in management
12
Electronic commerce research
12
European journal of industrial engineering : EJIE
11
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ECONIS (ZBW)
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1
Multichannel integration along the customer journey : a systematic review and research agenda
Gao, Lily
;
Melero, Iguacel
;
Sesé, F. Javier
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1087-1118
Persistent link: https://www.econbiz.de/10012403818
Saved in:
2
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
3
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
4
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1293-1310
Persistent link: https://www.econbiz.de/10009154358
Saved in:
5
Logistics service capabilities and firm performance of international distribution center operators
Lu, Chin-shan
;
Yang, Ching-chiao
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 281-298
Persistent link: https://www.econbiz.de/10003964431
Saved in:
6
E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
Saved in:
7
Multi-channel store image and the effects on purchase intention
Chen, Ja-shen
;
Ching, Russell K. H.
;
Tsou, Hung Tai
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1215-1203
Persistent link: https://www.econbiz.de/10003914861
Saved in:
8
The relationship between network structure and international channel performance : a moderating effect of e-business activity
Chang, Hsin Hsin
;
Wang, I. Chen
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 255-274
Persistent link: https://www.econbiz.de/10003733156
Saved in:
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