Sustainability, responsible travel and ecotourism have gained popularity in recent years, forcing all stakeholders to consider their environmental impact. This analysis identifies tourist-harming acts and acknowledges tourism stakeholders like tourism firms, local communities and travellers'...

This study examines how governance structures are chosen in Chinese overseas loan-financed projects to effectively respond to political risk in host countries. Particular attention is paid to the role of macroeconomic dependencies and bilateral relations in this decision. It is argued that...

This study examines the business continuity processes that were actioned by the Medical Sciences Library (MSL) of The University of the West Indies, St. Augustine (UWISTA) in its response to the pandemic-related mandates and the legacy of this response in the post-Covid-19 environment. The...

Sustainability has emerged in Chile as a relevant area that is manifested in its commitment to the United Nations Sustainable Development Goals (SDGs) through a strategy to implement the 2030 agenda in the country. Various public and private organizations have made progress in promoting...

The growth of emerging economies, when accompanied by the development of their population and industries, stands to make significant contributions to international efforts that are geared toward tackling climate change. However, such efforts have to cope with difficulties in several emerging...

Customer experiences and sustainability are seen as important pillars that constitute customer values. Given the normative nature of sustainability as well as diversified needs of customers, it is important to explicitly involve stakeholders such as customers to reflect their diversified values...

AI is essential for optimising the customer journey since it customises interactions at every stage of the process. Companies can predict consumer patterns and prepare for demands with the help of predictive analytics. Mimicking technology can significantly affect the way customers feel,...

Consumer monohoming represents consumers who constantly interact with a single platform for shopping. In the digital marketing landscape, social media communications provide targeted information and personalised user experiences to customers, which induces a monohoming behaviour in consumers....

The progress made so far towards Sustainable Development Goal (SDG) 12.3, halving food waste by 2050, does not seem sufficient. Governments and companies are still shying away from change. In order to achieve SDG 12, effective measures need to be accelerated at different levels and the actors in...

The travel scenario has changed globally in the last couple of decades, especially the business travels. The core business tours are now transforming into a blend of business plus leisure and the factors responsible for the transformations are numerous. The advancements of technology, flawless...