Marketforce and the IEA's 2nd Annual Conference "Operational Efficiency in Financial Services"

The drive to cut costs and increase efficiencies in the financial services sector is intensifying as organisations look to free up capital and ease sluggish cash flows. However, tighter cost controls need to be balanced with preserving high standards of customer service. This conference will examine how these conflicting pressures can be reconciled and how the industry can move forward with realistic but robust operational strategies.