We present two studies demonstrating the implications of having different values (vs. instrumental concerns) in a situation where people take conflicting positions. Study 1 (N=266) examined how people respond to a range of conflict issues that were framed either as referring to conflicting...

Personal and societal challenges require people to change. When this posits difficult choices, others’ advice can help. Still, people sometimes reject useful advice. For instance, advice perceived as a personal freedom threat can raise reactance, the motivation to restore personal freedom....

We examine the antecedents and consequences of an often ignored aspect of workgroup conflict – asymmetric conflict perceptions – on the effectiveness of individuals in workgroups and the workgroups themselves. We tested our hypotheses on 89 workgroups. We found that conflict asymmetry (a...

In this study we present a multilevel cultural faultline model depicting the effect of faultlines in terms of national and organizational culture and personality on team conflict in offshore outsourcing teams. Some studies have addressed faultline activation, the process of triggering social...

Our main research question is how the asymmetry of conflict between two parties involved in mediation will affect the outcomes of the mediation. Conflict asymmetry is the difference in perceptions of conflict among the parties; that is, one person experiences high levels of conflict while the...

One main goal of this study is to investigate the differences in the types and consequences of conflicts that couples in dual career and commuting situations experience. We investigate how the differences in conflict perceptions between relationship partners (i.e., conflict asymmetry) affects...

Fifteen years ago, Jehn’s (1995; 1997) investigations of conflict types (task, relationship and process conflict) attempted to resolve the paradox of intra-group conflict by examining the distinct effects of each conflict type. Although this work has greatly enhanced the field’s understanding of...

Similar diversity constellations have sometimes been found to aid and sometimes to hamper group processes and performance. Previous research has revealed that diversity can promote group functioning when perceived in terms of differences ("we're all different individuals") but disrupt group...

Workplace territoriality, while a subject of on-going inquiry in environmental psychology, has been relatively ignored in conflict research. For example, we know that contemporary organizations spend millions redesigning workspaces, and incur more millions in damage as a result of the need to...

In this study, we investigated the relationship between subgroup perceptions and types of team learning and explored the mediating role of task and relationship conflict. We hypothesized and found that perceptions of subgroups negatively influenced learning about the task and learning about work...