In this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour strategy, marketing and organization theory

Purpose: The purpose of this paper is to provide new insights into the social impact of creative research methods. Design/methodology/approach: Using the new methodology of cultural animation (CA), the authors highlight how knowledge can be co-produced between academics, community members and...

Purpose – The aim of this special issue is to bring together contributions from diverse perspectives interested in challenging the quantitative/qualitative divide within organisation and management research. Design/methodology/approach – The papers in this special issue explore at a...

Purpose The purpose of this paper is to contribute to bridging the gap between researchers and practitioners. It does so by comparing the various models of academic-practitioner collaboration and introducing Dewey’s democratic experimentalism as a promising alternative....

This paper discusses a 'postmodern' alternative to business ethics in the light of two authors: Zygmunt Bauman and Michel Foucault. Despite their different usage of the concepts 'ethics' and 'morality', both offer an approach to ethics that avoids the problems of a self-enclosed subject inherent...

The article explores the ways in which internal marketing initiatives work in a number of UK retail banks from the point of view of both managers and employees. It suggests that although internal marketing attempts to function as a culture change mechanism, the resulting organisational cultures...

This book highlights the economic and social science perspectives in light of COVID-19. During 2020, leaders found themselves at historic crossroads, taking decisions under remarkable pressures and uncertainties. However, windows of opportunity are being created to shape the economic recovery,...