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This article examines an important yet understudied issue—the governance mode for business process offshoring (BPO). By applying transaction cost economics and organizational control perspective in the global BPO context, we suggest that BPO's governance mode (foreign captive, joint venture,...
Persistent link: https://www.econbiz.de/10011065287
This study addresses an important issue in designing and managing business process offshoring (BPO): process integration between an offshore service provider and its global BPO client. We applied the information-processing lens in global BPO and developed the logic that internationally...
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Purpose This article is a commentary on The “Global Implications of the Indigenous Epistemological System from the East: How to Apply Yin-Yang Balancing to Paradox Management” (Li, 2016), which is a timely and important piece. Li (2016) offers epistemological insights into what Yin-Yang is,...
Persistent link: https://www.econbiz.de/10014692950
This article theoretically proposes and empirically verifies an understudied issue in the business ethics (BE) and corporate social responsibility (CSR) literature—how moral degradation (MD) in a society influences the relationship between BE or CSR and firm performance (i.e., corporate...
Persistent link: https://www.econbiz.de/10010989993
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Purpose While prior studies predominantly focus on the overall impact of digital transformation on environmental, social and governance (ESG) performance, this study employs dynamic capability theory to examine two different dimensions of digital transformation, namely digital transformation...
Persistent link: https://www.econbiz.de/10015353699
Purpose: This paper aims to examine how firms respond to societal moral degradation in a transition economy from the corporate social responsibility (CSR) perspective. Design/methodology/approach: Based on a survey of 302 firms operating in China and using hierarchical regression, this study...
Persistent link: https://www.econbiz.de/10012067345