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A 7 Cs model of effective service leadership

Zou, Tracy X.P.; Snell, Robin Stanley; Y.L. Chan, Maureen; … - In: Leadership & Organization Development Journal 39 (2018) 6, pp. 745-761

Purpose: The purpose of this paper is to identify attributes and practices that are salient for effectiveness in middle- and senior-level service leadership positions. Design/methodology/approach: Critical incident interviews were conducted with 17 key informants, who were service leaders in...

Persistent link: https://www.econbiz.de/10012077472

Examining distinctions and relationships between creating shared value (CSV) and corporate social responsibility (CSR) in eight Asia-based firms

Khurshid, Hamid; Snell, Robin Stanley - In: Asian journal of business ethics : AJBE 11 (2022) 2, pp. 327-357

Persistent link: https://www.econbiz.de/10013489775

Developing civic-mindedness in undergraduate business students through service-learning projects for civic engagement and service leadership practices for civic improvement

Snell, Robin Stanley; Chan, Maureen Yin Lee; Ma, Carol … - In: Asian journal of business ethics : AJBE 4 (2015) 1, pp. 73-99

Persistent link: https://www.econbiz.de/10011538252

Sharing or ignoring tacit knowledge? : a comparison of collective learning routines at two sites

Abbariki, Mahnaz; Snell, Robin Stanley; Easterby-Smith, Mark - In: Journal of general management 42 (2016/2017) 4, pp. 57-67

Persistent link: https://www.econbiz.de/10011861563

Comparing the effects of service-learning versus nonservice-learning project experiences on service leadership emergence and meaning schema transformation

Chen, Tingting; Snell, Robin Stanley; Wu, Xinru - In: Academy of Management learning & education : AMLE 17 (2018) 4, pp. 474-495

Persistent link: https://www.econbiz.de/10011975538

Attraction or distraction? : corporate social responsibility in Macao's gambling industry

Leung, Tiffany Cheng Han; Snell, Robin Stanley - In: Journal of business ethics : JOBE 145 (2017) 3, pp. 637-658

Persistent link: https://www.econbiz.de/10011757931

Knowledge assimilation at foreign subsidiaries of Japanese MNCs through political sensegiving and sensemaking

Hong, Jacky F. L.; Snell, Robin Stanley; Mak, Carry Ka Yee - In: Organization studies : an international … 37 (2016) 9, pp. 1297-1321

Persistent link: https://www.econbiz.de/10011620291

Social responsibility and reflexivity for co-operative goals with government units in China

Wong, Alfred Y.; Snell, Robin Stanley; Tjosvold, Dean - In: Asia Pacific : journal of human resources 54 (2016) 2, pp. 258-284

Persistent link: https://www.econbiz.de/10011564649

Self-perceived misattributed culpability or incompetence at work

Snell, Robin Stanley; Chak, Almaz Man-kuen; Wong, May … - In: Asian journal of business ethics : AJBE 10 (2021) 1, pp. 103-128

Persistent link: https://www.econbiz.de/10012586994

Asia Pacific as a research context for organizational learning : background and future directions

Hong, Jacky F. L.; Snell, Robin Stanley; Rowley, Chris - In: Asia Pacific business review 23 (2017) 4, pp. 467-474

Persistent link: https://www.econbiz.de/10012154025

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