The paper explores two pathways that are crucial for making knowledge economically useful - knowledge systematisation and knowledge reconfiguration - and analyses how their interplay enables the emergence of a new business function or activity. Knowledge systematisation is the abstraction and...

The hospital industry could be characterised on the one hand as under “industrial constraints” (just in time, 24 hours opening, and on the other hand as a service activity with, in departments, a high degree of patient oriented activities. Very similar pressure are exerted on hospitals in...