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~isPartOf:"Economic and industrial democracy : EID ; an international journal"
~isPartOf:"New technology, work and employment"
~type_genre:"Aufsatz in Zeitschrift"
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Economic and industrial democracy : EID ; an international journal
New technology, work and employment
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
47
International labour review
33
The economic and labour relations review : ELRR
32
Labour economics : official journal of the European Association of Labour Economists
31
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
28
ILR review : the journal of work and policy
25
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
25
BJIR : an international journal of employment relations
22
European journal of industrial relations
21
Management science : journal of the Institute for Operations Research and the Management Sciences
21
Economic and industrial democracy
19
Industrial relations journal
18
Manufacturing & service operations management : M & SOM
18
Work, employment & society : a journal of the British Sociological Association
18
Industrial relations : a journal of economy & society
17
Journal of business ethics : JOBE
17
European journal of operational research : EJOR
15
Health care management review : HCM review
15
Human relations
15
Arbeit : Zeitschrift für Arbeitsforschung, Arbeitsgestaltung und Arbeitspolitik
14
Employee relations
14
Journal of business research : JBR
14
Journal of vocational behavior
14
Journal of organizational behavior management
13
Kom / Kommission der Europäischen Gemeinschaften
13
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
13
Production and operations management : an international journal of the Production and Operations Management Society
13
The international journal of human resource management
13
The journal of industrial relations
13
Economics letters
12
International employment relations review
12
Journal of air transport management
12
Journal of business and psychology
12
Labor studies journal : official journal of United Association für Labor Education
12
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
11
International journal of production economics
11
International journal of project management : the journal of The International Project Management Association
11
Journal of health organization and management
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ECONIS (ZBW)
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1
Indian call centres and business process outsourcing : a study in union formation
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 19-42
Persistent link: https://www.econbiz.de/10003822610
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2
Enabling "managed activism" : the adoption of call centres in Australian, British and US trade unions
Lund, John R.
;
Wright, Christopher
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10003822617
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3
Ambiguous professionalism: managing eficiency and service quality in an Israeli call centre
Raz, Aviad E.
;
Blank, Elad
- In:
New technology, work and employment
22
(
2007
)
1
,
pp. 83-96
Persistent link: https://www.econbiz.de/10003434736
Saved in:
4
Gender, choice and constraint in call centre employment
Scholarios, Dora
;
Taylor, Phil
- In:
New technology, work and employment
25
(
2010
)
2
,
pp. 101-116
Persistent link: https://www.econbiz.de/10008905084
Saved in:
5
The next available agent : work organisation in Indian call centres
Thite, Mohan
;
Russell, Bob
- In:
New technology, work and employment
25
(
2010
)
1
,
pp. 2-18
Persistent link: https://www.econbiz.de/10003958119
Saved in:
6
The construction of control: the physical environment and the development of resistance and accommodation within call centres
Barnes, Alison
- In:
New technology, work and employment
22
(
2007
)
3
,
pp. 246-259
Persistent link: https://www.econbiz.de/10003597068
Saved in:
7
Factors influencing absenteeism and intention to leave in a call centre
Schalk, René
;
Rijckevorsel, Adrie͏̈nne van
- In:
New technology, work and employment
22
(
2007
)
3
,
pp. 260-274
Persistent link: https://www.econbiz.de/10003597074
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8
Call centres and incapacity benefit claimants in the North West of England : a study from the greater Manchester Area
Cabras, Ignazio
- In:
Economic and industrial democracy : EID ; an …
29
(
2008
)
2
,
pp. 249-273
Persistent link: https://www.econbiz.de/10003706937
Saved in:
9
Making and maintaining the subject in call centre work
Winiecki, Don
;
Wigman, Bert
- In:
New technology, work and employment
22
(
2007
)
2
,
pp. 118-131
Persistent link: https://www.econbiz.de/10003494474
Saved in:
10
"You gotta lie to it": software applications and the management of technological change in a call centre
Russell, Bob
- In:
New technology, work and employment
22
(
2007
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003494484
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