In the stochastic variant of the vehicle routing problem with time windows, known as the SVRPTW, travel times are assumed to be stochastic. In our chance-constrained approach to the problem, restrictions are placed on the probability that individual time window constraints are violated, while...

Efficient and reliable home delivery is crucial for the economic success of online retailers. This is especially challenging for attended home deliveries in metropolitan areas where logistics service providers face congested traffic networks and customers expect deliveries in tight delivery time...

In this paper, we examine the decision of where to preposition supplies in preparation for a disaster, such as a hurricane or terrorist attack, and how much to preposition at a location. If supplies are located closer to the disaster, it can allow for faster delivery of supplies after the...

Delivery reliability has emerged as a key competitive factor in a variety of service and manufacturing industries. Thus, many firms are adopting the use of delivery-time guarantees as part of their market positioning strategy. This research generalizes existing blanket delivery-time guarantee...