Siemens, once noted for its bureaucratic and hierarchical approach to business, has adopted a grass‐roots and “bottom up” approach to knowledge management, which has transformed the company over the last three years. Without any suggestion or provocation from above, middle‐level...

How often have individuals vowed to change their ways, stop, reflect and start over? Large corporations too often face the starker situation of evolve or die – few can do so. Boeing has proved itself one of the global leaders in knowledge management. Given the pressures and increasing strains...

Imagine a world without voice mails, e‐mails, pagers and cell phones. For workers aged around 40, or over, it is not hard to do. The only interruptions many of these people used to experience to the normal rhythm of daily working life were when the office telephone rang, or someone called in...

Purpose – Shows how workforce analytics can help human resource (HR) management specialists to be more effective in the digital era. Design/methodology/approach – Draws on the author’s experience, plus a review of the literature. Findings – Reveals how analytics have transformed ways of...

Purpose – This paper aims to contrast the cultures of two organizations – the US Navy's nuclear‐submarine force and large pharmaceutical firm Merck – through the experiences of former naval officer turned pharmaceutical salesman, Howard Roark. Design/methodology/approach – The paper...