Iddy, Judith Jacob; Alon, Ilan - In: Journal of Knowledge Management 23 (2019) 4, pp. 763-785
Purpose: This paper aims to offer a comprehensive systematic review of knowledge management (KM) in franchising literature over the past 29 years. Design/methodology/approach: By means of bibliometric citation analysis, ISI Web of Science (WoS) database is used to analyze articles from...