Narrow search
Showing 1 - 3 of 3
Cover Image
AI as customer
Huang, Ming-Hui; Rust, Roland T. - In: Journal of service management 33 (2022) 2, pp. 210-220
Persistent link: https://www.econbiz.de/10012880724
Cover Image
Beyond traditional word-of-mouth : an expanded model of customer-driven influence
Blazevic, Vera; Hammedi, Wafa; Garnefeld, Ina; Rust, … - In: Journal of service management 24 (2013) 3, pp. 294-313
Persistent link: https://www.econbiz.de/10009765055
Cover Image
Beyond traditional word-of-mouth: An expanded model of customer-driven influence
Blazevic, Vera; Hammedi, Wafa; Garnefeld, Ina; Rust, … - In: Journal of service management 24 (2013) 3, pp. 294-313
Persistent link: https://www.econbiz.de/10010132554