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Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail; Jaakkola, Elina; Halinen, Aino; … - In: Journal of service management 27 (2016) 3, pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
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Guest editorial: how value cocreation and innovation drive service ecosystem evolution
Akaka, Melissa Archpru; Kaartemo, Valtteri; Siltaloppi, … - In: Journal of service management 36 (2025) 2, pp. 133-141
Persistent link: https://www.econbiz.de/10015401098
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Human-AI resource relations in value cocreation in service ecosystems
Kaartemo, Valtteri; Helkkula, Anu - In: Journal of service management 36 (2025) 2, pp. 291-306
Persistent link: https://www.econbiz.de/10015401102
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Special issue: value cocreation and innovation in service ecosystems
Akaka, Melissa Archpru (ed.); Kaartemo, Valtteri (ed.);  … - 2025
Persistent link: https://www.econbiz.de/10015401128