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Computing constrained shortest-paths at scale
Vera, Alberto; Banerjee, Siddhartha; Samaranayake, Samitha - In: Operations research 70 (2022) 1, pp. 160-178
Persistent link: https://www.econbiz.de/10012820651
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"We will be right with you" : managing customer expectations with vague promises and cheap talk
Allon, Gad; Bassamboo, Achal; Gurvich, Itai - In: Operations research 59 (2011) 6, pp. 1382-1394
Persistent link: https://www.econbiz.de/10009487168
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Beyond heavy-traffic regimes : universal bounds and controls for the single-server queue
Huang, Junfei; Gurvich, Itai - In: Operations research 66 (2018) 4, pp. 1168-1188
Persistent link: https://www.econbiz.de/10011916703
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Call center staffing : service-level constraints and index priorities
Soh, Seung Bum; Gurvich, Itai - In: Operations research 65 (2017) 2, pp. 537-555
Persistent link: https://www.econbiz.de/10011673193
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Overflow networks : approximations and implications to call center outsourcing
Gurvich, Itai; Perry, Ohad - In: Operations research 60 (2012) 4, pp. 996-1009
Persistent link: https://www.econbiz.de/10009627408
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On the taylor expansion of value functions
Braverman, Anton; Gurvich, Itai; Huang, Junfei - In: Operations research 68 (2020) 2, pp. 631-654
Persistent link: https://www.econbiz.de/10012213407
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A low-rank approximation for MDPs via moment coupling
Zhang, Amy B. Z.; Gurvich, Itai - In: Operations research 72 (2024) 3, pp. 1255-1277
Persistent link: https://www.econbiz.de/10014557562