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Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 611-629
Persistent link: https://www.econbiz.de/10012549288
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Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, … - In: Journal of hospitality marketing & management 29 (2020) 4, pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
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Trust, job satisfaction, perceived organizational performance and turnover intention : a public-private sector comparison in the United Arab Emirates
Zeffane, Rachid M.; Bani-Melhem, Shaker - In: Employee relations 39 (2017) 7, pp. 1148-1167
Persistent link: https://www.econbiz.de/10011756730
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Do feelings of trust/distrust affect employees' turnover intentions? : an exploratory study in the United Arab Emirates
Zeffane, Rachid M.; Bani-Melhem, Shaker - In: Middle East journal of management : MEJM 5 (2018) 4, pp. 385-408
Persistent link: https://www.econbiz.de/10011979563