This study defines an aspect of consultant knowledge that provides credibility without claiming unrealistic status for a field like consulting. Our focus is the ‘sector knowledge’ that consultants accumulate which derives from repeated assignments in the industrial sector in which the client...

This paper is aimed at providing a framework for the analysis of organizational structures and processes in the global management consulting industry. Our basic question is why do global consulting firms exist? What distinctive advantages (if any) are they able to bring to their clients and the...

Marketing has traditionally deployed the rhetoric of consumer sovereignty and the efficiency of market relations to legitimize its role as an academic discipline and as a management practice. Draws on theoretical reflections and empirical field work in financial services to question elements of...

Purpose – The paper seeks to explore the nature and employee experience of an emergent approach to managing employees which emphasises “being yourself” through the expression of fun, individuality and difference. Design/methodology/approach – The paper utilises interviews and...

Purpose: The purpose of this paper is to identify, describe and evaluate the different ways in which formal collective change agency is structured in specialist units inside 25 diverse organisations. As such it is oriented towards a range of practitioners operating in HR, project management or...