Purpose – The purpose of this paper is to provide a framework for connecting macro‐ and micro‐level research on competitiveness. Design/methodology/approach – Based on some major international survey research reports (by the WEF, IMD, OECD, and the EU) and research experience, a gap is...

This paper analyses the means by which major innovations in the operations management (OM) practice develop. It describes the process as having a life cycle pattern that starts with a big idea. The big idea concept promises breakthrough operating results, ultimately providing lower price, better...

The operation of the public sector must be interpreted, examined and evaluated in a differentiated way. This was one of our major considerations when starting out on this research. In the research plan study prepared in early 2006 (Chikán, Attila et al, 2006) we tried to define, for the...