Learning to represent people, as shop stewards do, is a complex affair. It is especially so for stewards, as their functions vary widely, both according to rule books and in practice. As Goodman and Whittingham observed: “Few training officers operate without detailed job descriptions, yet...

For most people, pensions as an issue has been mainly associated with retired people as a separate and deserving category of the population, intermittently attended to by government as a result of pressure group activity. Over the last few years, however, occupational pensions have attracted far...