//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Repeated exposure to the thin...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
61
Konsumentenverhalten
58
Relationship marketing
33
Beziehungsmarketing
32
Social Web
17
Social web
17
Customer satisfaction
14
Service quality
14
Virtual reality
13
Virtuelle Realität
12
Kundenzufriedenheit
11
Experiment
10
Online retailing
10
Online-Handel
10
Cognition
9
Kognition
9
Customer service
8
Dienstleistungsqualität
8
Distribution channel
8
E-commerce
8
Einzelhandel
8
Electronic Commerce
8
Personality psychology
8
Persönlichkeitspsychologie
8
Retail trade
8
Vertriebsweg
8
B-to-B-Marketing
7
Business-to-business marketing
7
Food consumption
7
Internet marketing
7
Lebensmittelkonsum
7
Lieferantenmanagement
7
Online-Marketing
7
Services marketing
7
Supplier relationship management
7
Kundenservice
6
Marketing management
6
Marketingmanagement
6
Netherlands
6
Niederlande
6
more ...
less ...
Online availability
All
Undetermined
85
Free
30
Type of publication
All
Article
145
Book / Working Paper
45
Type of publication (narrower categories)
All
Article in journal
112
Aufsatz in Zeitschrift
112
Arbeitspapier
12
Graue Literatur
12
Non-commercial literature
12
Working Paper
12
research-article
8
Aufsatz im Buch
5
Aufsatzsammlung
5
Book section
5
conceptual-paper
3
review
2
Case study
1
Conference paper
1
Fallstudie
1
Handbook
1
Handbuch
1
Konferenzbeitrag
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
Undetermined
115
Author
All
Ruyter, Ko de
126
Wetzels, Martin
50
de Ruyter, Ko
27
Keeling, Debbie I.
18
Dewitte, Siegfried
17
Keeling, Debbie Isobel
17
Geyskens, Kelly
16
Mahr, Dominik
16
Chylinski, Mathew
15
Grewal, Dhruv
14
Hilken, Tim
13
Goukens, Caroline
12
Heller, Jonas
12
Klesse, Anne-Kathrin
9
Patterson, Paul G.
9
Warlop, Luk
9
Ludwig, Stephan
8
Pauwels, Pieter
8
Streukens, Sandra
8
Yu, Ting
8
Cox, David
7
Dolen, Willemijn M. van
7
Jong, Ad de
7
Wiertz, Caroline
7
Daryanto, Ahmad
6
Laer, Tom van
6
Pandelaere, Mario
6
Lemmink, Jos
5
Plangger, Kirk
5
Cleeren, Kathleen
4
Garbinsky, Emily N.
4
Laing, Angus
4
Millet, Kobe
4
van Birgelen, Marcel
4
Aaker, Jennifer
3
Aguirre, Elizabeth
3
Beuningen, Jacqueline van
3
Birgelen, Marcel van
3
Blazevic, Vera
3
Bloemer, Josée
3
more ...
less ...
Institution
All
Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
6
Edward Elgar Publishing
1
Published in...
All
European Journal of Marketing
11
Journal of the Academy of Marketing Science
11
Journal of retailing
10
Journal of service research : JSR
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Psychology & marketing
8
Journal of marketing
7
Journal of consumer research : JCR ; an interdisciplinary bimonthly
6
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Research memorandum / METEOR
4
Research on international service marketing : a state of the art
4
Journal of economic psychology : research in economic psychology and behavioral economics
3
Journal of marketing research : JMR
3
Journal of service research
3
MO
3
Research report / Katholieke Universiteit Leuven, Faculty of Economics and Applied Economics, Department of Applied Economics
3
Advances in international marketing
2
European journal of marketing
2
European journal of marketing : EJM
2
Journal of Business & Industrial Marketing
2
Journal of Service Management
2
Journal of advertising
2
Journal of marketing research
2
Journal of retailing and consumer services
2
Journal of service management
2
KUL Working Paper
2
New challenges to international marketing
2
Advances in international marketing 1474-7979 v. 15
1
Australasian marketing journal
1
Business horizons
1
Contemporary research in e-branding
1
Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
1
Handbook of partial least squares : concepts, methods and applications
1
Handbook of research on customer engagement
1
Health economics
1
International Journal of Bank Marketing
1
International Journal of Operations & Production Management
1
International journal of electronic commerce : IJEC
1
more ...
less ...
Source
All
ECONIS (ZBW)
156
Other ZBW resources
22
RePEc
6
BASE
4
USB Cologne (EcoSocSci)
2
Showing
1
-
10
of
190
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Beyond the call of duty : the impact of perceived support on attitudes and behavior of temporary call center agents
Wetzels, Martin
;
Ruyter, Ko de
- In:
Service quality and management
,
(pp. 227-250)
.
1999
Persistent link: https://www.econbiz.de/10001407695
Saved in:
2
Consumer affairs departments in the United States and the Netherlands : a comparative analysis
Ruyter, Ko de
- In:
Journal of consumer policy : consumer issues in law, …
20
(
1997
)
3
,
pp. 325-352
Persistent link: https://www.econbiz.de/10001233544
Saved in:
3
CIS : a new frontier for MIS
Ruyter, Ko de
- In:
Prometheus : critical studies in innovation
10
(
1992
)
1
,
pp. 5-16
Persistent link: https://www.econbiz.de/10001127045
Saved in:
4
Cooperating for service excellence in multi-channel service systems : an empirical assessment
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780968
Saved in:
5
On the role of normative influences in commercial virtual communities
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780974
Saved in:
6
The propensity to continue service internationalization : a model of planned behavior
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
-
2003
Persistent link: https://www.econbiz.de/10001794060
Saved in:
7
The impact of attitud strength on customer-oriented priority setting by decision-makers : an empirical investigation
Birgelen, Marcel van
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of economic psychology : research in economic …
24
(
2003
)
6
,
pp. 763-783
Persistent link: https://www.econbiz.de/10001845697
Saved in:
8
An assessment of measurement invariance between online and mail surveys
Deutskens, Elisabeth
;
Ruyter, Ko de
;
Wetzels, Martin
-
2005
Persistent link: https://www.econbiz.de/10002728055
Saved in:
9
Research on international service marketing : a state of the art
Pauwels, Pieter
(
ed.
);
Ruyter, Ko de
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10014417442
Saved in:
10
You've lost that learning feeling : drivers and drawbacks of channel partner disengagement with sales training
Satornino, Cinthia B.
;
Pelser, Jan
;
Wetzels, Martin
; …
- In:
Industrial marketing management : the international …
113
(
2023
),
pp. 258-276
Persistent link: https://www.econbiz.de/10014433589
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->