Review of the book: HUBER, Evelyne and STEPHENS, John D. Democracy and the Left: Social Policy and Inequality in Latin America. Chicago: University of Chicago Press, 2012.The book focuses on the links and long-term effects between democracy, redistributive policies, poverty, and inequality in...

Customer Relationship Management (CRM) systems are very common in large companies. However, CRM systems are not very common in Small and Medium Enterprises (SMEs). Most SMEs do not implement CRM systems due to several reasons, such as lack of knowledge about CRM or lack of financial resources to...