Purpose: The purpose of this paper is to uncover the neural basis underlying the negative impact of graffiti on evaluations of neighborhood safety. Design/methodology/approach: While in a functional magnetic resonance imaging scanner, participants rated the perceived safety of neighborhood...

This paper presents an original economic model of the apartment rental market where service expenditures are invisible to prospective residents (but highly important to current residents), while recruiting expenditures are highly visible to prospective residents (but often inconsequential to...

The explosive growth of Real Estate Investment Trusts (REITs) is changing the ownership structure of rental housing in the U.S. and across the world. This paper reports the impact of REIT ownership on renter satisfaction by analyzing nearly one-half million ratings posted on the largest consumer...