Purpose – The purpose of this paper is to define event evaluation, develop a conceptual model of its process and elements, review pertinent literature, and draw conclusions pertaining both to the discourse on evaluation and its praxis. Design/methodology/approach – General review of...

Covers -- Editorial board -- Service modularity andarchitecture - an overview and research agenda -- Evolution of modularity literature: a 25-year bibliometric analysis -- What professionals consider when designing a modular service architecture? -- Exploring modularity in services: cases from...