L’Allemagne, la Belgique, la Commission Européenne, la France, les Pays-Bas, le Royaume-Uni et la Suède se sont associés pour mener une évaluation conjointe de leur coopération avec le Burundi sur la période 2005-2011. L’évaluation conjointe analyse les résultats d'efforts conjugués...

With the development towards comprehensive and more sophisticated border control regimes, the problem of protection seekers’ access to EU territory has increasingly come into focus. Disorderly movement is presently the main avenue to safety in the EU, and human smugglers act as important...

New government service delivery models based on a “franchise” metaphor are being proposed recently to allow more citizen-centric service delivery by decoupling the government’s internal departmental structure from the way services are presented and delivered to citizens. In order to...

Governments around the world are facing the challenge of responding to increased expectations by their customers with regard to public service delivery. Citizens, for example, expect governments to provide better and more efficient electronic services on the Web in an integrated way. Online...

This article considers if a link exists between performance and Information Technology (IT) intensity in the Republic of South Africa (RSA) Governmental departments practising e-Government. The authors used a questionnaire to collect data. The answers to the research questions note that in top...

In this paper, we examine the impact of information and communications technologies (ICT) on government departments/agencies and the contribution of external agents to change and development programs. We present empirical evidence of externally facilitated change to mindsets and patterns of...

This paper presents the main aspects of research, analysis and design of the open identity management architecture for e-government development within GUIDE, a project financed by the 6FP of the EC. The most important identity management issues strongly influencing the European e-government...

Globalization of software development has resulted in a rapid shift away from the traditional collocated, on-site development model, to the offshoring model. Emerging trends indicate an increasing interest in offshoring even in early phases like requirements analysis. Additionally, the...

The effect of transparency indicators on corruption such as budget transparency, e-government, and regulation quality has received considerable attention in recent years. This paper gives some new evidence on this issue using an indicator of open budget index, e-government index and, regulatory...