Peter Drucker lectures about the knowledge worker. During his talk, he discusses: supply as the center of today’s corporation, the change in structure and character of the workforce, the main function of a job, work as portable and specialized, the importance of making oneself understood and...

Purpose: To investigate the choice and experience attributes of core Southern UK customers/consumers concerning the buying and eating of biscuits – sweet (cookie) and savoury (cracker) - of a high premium, luxury or indulgent nature and the possible opportunity for organic or other more...

Everyday life is increasingly made up of ethical messages and decisions mediated by the brands in our lives. Based on extensive empirical research on the brands Starbucks and MTV, this article examines some of the ways these two brands format corporate social responsibility (CSR). Drawing on...

Addictive consumption is an extreme form of consumer behaviour which, until recently, has been relatively unexplored and understudied. Addictive consumers buy for motives unrelated to the actual possession of the goods, and most purchases remain unused. Feelings of anticipation and excitement...

This research explores the adoption of the Web throughout the buying process within high-value, high-involvement product categories (the car sector). Diffusion of innovations (Rogers, 1983) and innovation resistance Ram and Sheth (1989) theories are utilised and found to be useful. The research...

Consumers behaving badly online as a form of deviation perhaps epitomises producers' greatest concerns (see Experian's White Paper Report, 2001). An apparent transfer of control and power in online environments from producers to consumers could provide an answer to whether or not the World Wide...

In this paper we turn our attention to the classical marketing problems of product/service launch and development, by examining the emergence of the so-called ‘ruin bars’ in Budapest between 1999 and 2009. Traditionally the marketing discipline has been content with adopting the abstract...