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Relationships between two approaches for planning manufacturing strategy : a strategic approach and a paradigmatic approach
Wang, Jian; Cao, De-bi - In: International journal of production economics 115 (2008) 2, pp. 349-361
Persistent link: https://www.econbiz.de/10003770145
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A criterion of production model selection for building material with delivery delay
Cao, De-bi; Yin, Yong; Kaku, Ikou - In: International journal of production research 48 (2010) 10/12, pp. 3429-3443
Persistent link: https://www.econbiz.de/10003975869
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How should foreign retailers deal with Chinese consumers? : a cross-national comparison of the formation of customer satisfaction
Abulaiti, Gulimire; Frank, Björn; Enkawa, Takao; … - In: Journal of marketing channels : ... distribution … 18 (2011) 4, pp. 353-373
Persistent link: https://www.econbiz.de/10009404726
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How do the success factors driving repurchase intent differ between male and female customers?
Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J. - In: Journal of the Academy of Marketing Science 42 (2014) 2, pp. 171-185
Persistent link: https://www.econbiz.de/10010345188
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Affect versus cognition in the chain from perceived quality to customer loyalty : the roles of product beliefs and experience
Frank, Björn; Torrico, Boris Herbas; Enkawa, Takao; … - In: Journal of retailing 90 (2014) 4, pp. 567-586
Persistent link: https://www.econbiz.de/10010473263
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An empirical study on antecedents of aggregate customer satisfaction : cross-country findings
Ogikubo, Mizuho; Schvaneveldt, Shane J.; Enkawa, Takao - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 23-37
Persistent link: https://www.econbiz.de/10003858975
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Understanding consumer reactions to product contamination risks after national disasters : the roles of knowledge, experience, and information sources
Frank, Björn; Schvaneveldt, Shane J. - In: Journal of retailing and consumer services 28 (2016), pp. 199-208
Persistent link: https://www.econbiz.de/10011434161
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Antecedents and consequences of innate willingness to pay for innovations : understanding motivations and consumer preferences of prospective early adopters
Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J.; … - In: Technological forecasting & social change : an … 99 (2015), pp. 252-266
Persistent link: https://www.econbiz.de/10011524547
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The role of individualism vs. collectivism in the formation of repurchase intent : a cross-industry comparison of the effects of cultural and personal values
Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J. - In: Journal of economic psychology : research in economic … 51 (2015), pp. 261-278
Persistent link: https://www.econbiz.de/10011506906
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The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction
Syahrial, Erialdi; Suzuki, Hideo; Schvaneveldt, Shane J. - In: Total quality management & business excellence 30 (2019) 11, pp. 1257-1281
Persistent link: https://www.econbiz.de/10012199836