Over the last decade, there have been vast improvements in surveillance technology and the availability, storage, and mining of personal information online, supported by developments in big data analytics. This has created a public policy conundrum over balancing the benefits of big data with...

In March 2020, the Reserve Bank of India's guidelines on Payment Aggregators and Payment Gateways prohibited merchants from storing data on cards used by customers. This paper argues that a total prohibition on card data storage is problematic as it affects the ease of transactions for...

This paper studies how courts in India have dealt with consumer finance disputes. It presents the organisation of the courts that hear consumer finance cases. It reviews the 60 most cited cases to study the position that courts have taken in banking and insurance disputes. For the cases studied,...

Recent events in India have brought a fresh focus upon the problem of regulation in the field of micro-finance. This paper delineates the three distinct aspects where government needs to play a role. The first is to protect the rights of the micro-borrower, the consumer of micro-financial...

This paper evaluates the quality of privacy policies of five popular online services in India -- Google, Whatsapp, Uber, Flipkart and Paytm -- from the perspective of access and readability. We ask -- do the policies have specific, unambiguous and clear provisions that lend themselves to easy...

The Insolvency and Bankruptcy Board of India has a statutory responsibility to gather and disseminate information about India's new insolvency and bankruptcy system. That system is still in its infancy, and the Board has a unique opportunity to design a comprehensive approach to generating,...