We examine how a buyer can use a full-control strategy and cost sharing to develop the sustainable quality capabilities of his tier-1 and tier-2 suppliers. In particular, we consider how the buyer's development decisions and the suppliers' sustainable quality decisions are impacted by consumers'...

Auditing is a critical governance instrument that enables buyers to monitor suppliers and thus reduce corporate social responsibility (CSR) risk. However, auditing is not an exact science: audits are subject to potential biases that can impact their accuracy. Given this, recent studies in the...

In his 2004 article, Professor Hau Lee argues that the best supply chains are not only fast and cost-effective but also agile, adaptable, and aligned. The concept of triple-A supply chains has been extensively studied in academic and trade publications and integrated into numerous operations and...

Problem definition: Once a feature primarily associated with premium goods, the disclosure of corporate social responsibility (CSR) information has become more common for affordable products. While the literature has found that communicating good CSR performance can positively impact consumers'...