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Fernandes, Teresa
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Journal of retailing and consumer services
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Young consumers : insight and ideas for responsible marketers
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ECONIS (ZBW)
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Purpose is the new branding : understanding conscientious purpose-driven marketing and its impact on brand outcomes
Fernandes, Teresa
;
Guzman, Francisco
;
Mota, Mafalda
- In:
The journal of product & brand management
33
(
2024
)
6
,
pp. 761-782
Persistent link: https://www.econbiz.de/10015165276
Saved in:
2
Reassessing relationships in consumer markets : emotion, cognition, and consumer relationship intention
Fernandes, Teresa
;
Proença, João F.
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10009745159
Saved in:
3
The impact of the internet upon bank marketing
Proença, João F.
;
Martins Silva, Marta
;
Fernandes, Teresa
- In:
Journal of financial services marketing : JFSM
15
(
2010/11
)
2
,
pp. 160-175
Persistent link: https://www.econbiz.de/10009563153
Saved in:
4
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
5
Unfairness in consumer services : outcomes of differential treatment of new and existing clients
Fernandes, Teresa
;
Calamote, Ana
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 36-44
Persistent link: https://www.econbiz.de/10011433755
Saved in:
6
Determinants of brand relevance in a B2B service purchasing context
Gomes, Mariana
;
Fernandes, Teresa
;
Brandão, Amélia
- In:
The journal of business & industrial marketing
31
(
2016
)
2
,
pp. 193-204
Persistent link: https://www.econbiz.de/10011486494
Saved in:
7
Customer engagement and loyalty : a comparative study between service contexts
Fernandes, Teresa
;
Esteves, Fabia
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 125-139
Persistent link: https://www.econbiz.de/10011486838
Saved in:
8
Understanding customer brand engagement with virtual social communities : a comprehensive model of drivers, outcomes and moderators
Carvalho, Amélia
;
Fernandes, Teresa
- In:
Journal of marketing theory and practice
26
(
2018
)
1/2
,
pp. 23-37
Persistent link: https://www.econbiz.de/10011884472
Saved in:
9
The effect of self-checkout quality on customer satisfaction and repatronage in a retail context
Fernandes, Teresa
;
Pedroso, Rui
- In:
Service business
11
(
2017
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
Saved in:
10
Public e-procurement impacts in small- and medium-enterprises
Fernandes, Teresa
;
Vieira, Vítor
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 587-607
Persistent link: https://www.econbiz.de/10011593542
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