Narrow search
Showing 1 - 3 of 3
Cover Image
Commercial experiences from a customer perspective: Elaborated, defined and distinguished
Lilja, Johan; Eriksson, Maria; Ingelsson, Pernilla - In: The TQM journal : the international review of … 22 (2010) 3, pp. 285-293
Persistent link: https://www.econbiz.de/10008406704
Cover Image
Learning from others to adapt quality management to the future
Backstrom, Ingela; Ingelsson, Pernilla; Wiklund, Hkan - In: Total quality management & business excellence : an … 22 (2011) 2, pp. 187-197
Persistent link: https://www.econbiz.de/10008844934
Cover Image
Can selecting the right values help TQM implementation? A case study about organisational homogeneity at the Walt Disney Company
Ingelsson, Pernilla; Eriksson, Maria; Lilja, Johan - In: Total quality management & business excellence : an … 23 (2012) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10009822884