Showing 1 - 10 of 11
In this research, we draw on the characteristics of disgust—an affective state that prompts a self-protection response—to demonstrate that experiencing disgust can also increase self-interested, unethical behaviors such as cheating. This series of studies contributes to the literature...
Persistent link: https://www.econbiz.de/10011076517
This article shows that the joint effect of tie strength and image-impairment concern on negative word-of-mouth (NWOM) transmission is different for males and females and argues that this effect occurs because of differences in their relative concern for self versus others. For males, there was...
Persistent link: https://www.econbiz.de/10010748319
We examine the interplay between incidental affect and task-related affect in the context of consumer choice. Specifically, we examine the differential impact of two discrete negative affective states-anger and sadness-vis--vis a neutral affective state. We replicate Luce's (<xref ref-type="bibr" rid="rf13">1998</xref>) finding that...
Persistent link: https://www.econbiz.de/10005738932
We propose that accountability type moderates the perceived difficulty of choosing from worse than reference or better than reference options. Study 1 demonstrates that the difference in perceived difficulty for deciding between such options is attenuated under procedural accountability but...
Persistent link: https://www.econbiz.de/10005614064
The article develops a model of regret and tests it via four studies. Study 1 develops a multi-item measure of regret and distinguishes it from satisfaction. It also shows that, while satisfaction directly influences both repurchase and complaint intentions, regret directly influences only...
Persistent link: https://www.econbiz.de/10005834515
We investigate how two important social identities—gender identity and moral identity—result in differential donations to in&hyphen;groups and out&hyphen;groups. Results from three studies indicate that moral identity importance tends to increase donations to out&hyphen;groups (Iraq, Indonesia) and not to...
Persistent link: https://www.econbiz.de/10009323827
This paper investigates the impact of research productivity on the salaries of marketing faculty members. We examine how the number of articles published in various types of publications affects faculty members' nine-month salary using a sample of three years of information on 298 marketing...
Persistent link: https://www.econbiz.de/10008788204
This paper draws on the quality profitability emphasis framework of Rust, Moorman, and Dickson (2002) (Rust, Roland T., Christine Moorman, Peter R. Dickson. 2002. Getting returns from service quality: Revenue expansion, cost reduction, or both. (October) 7–24.) to examine the association...
Persistent link: https://www.econbiz.de/10008788266
Persistent link: https://www.econbiz.de/10005318853
Persistent link: https://www.econbiz.de/10005318903