This study asserted that quality improvement (QI) requires the coexistence of two cultural values of innovation and attention to detail and proposed that their coexistence depends on the implementation of multiple QI practices. A longitudinal QI intervention, with five phases, consisting of...

Across industries, organizations operate in increasingly complex and uncertain environments. To succeed in such environments, organizations require their members to think creatively and integrate conflicting demands. We propose that the adoption of paradoxical frames—mental templates that...

How does prior experience influence team creativity? We address this question by examining the effects of task experience acquired directly and task experience acquired vicariously from others on team creativity in a product-development task. Across three laboratory studies, we find that direct...

Recent reports on patient safety in healthcare point to the high frequency of treatment errors. This study suggests a new theory of safety climate and brings empirical evidence that helps explain the occurrence of treatment errors. Four safety climate dimensions have been identified. They...

Every organization is confronted by employee errors. Situational learning orientation may mitigate an employee's tendency to err. A situational learning orientation refers to the extent to which employees share the perception that there is an emphasis on improvement and on actively searching for...

Building on theories of person-environment fit and on the pattern approach, we hypothesized that emergent leaders in multicultural teams score higher than non-leaders in terms of the three global characteristics, of cultural intelligence, global identity and openness to cultural diversity. We...

The paper provides a state-of-the-art review of several innovative advances in culture and international business (IB) to stimulate new avenues for future research. We first review the issues surrounding cultural convergence and divergence, and the processes underlying cultural changes. We then...