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Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic
Li, Minglong; Yin, Dexiang; Qiu, Hailian; Bai, Billy - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 24-48
Persistent link: https://www.econbiz.de/10012821044
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A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong; Yin, Dexiang; Qiu, Hailian; Bai, Billy - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
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Artificial intelligence features and their service outcomes : a meta-analysis
Li, Minglong; Sun, Xiaoyang; Hua, Meichen; Qiu, Hailian - In: Journal of hospitality marketing & management 34 (2025) 1, pp. 46-71
Persistent link: https://www.econbiz.de/10015189077
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Ethical requirements in job advertisements : a deep learning approach
Liu, Rong; Li, Ming; Sin, Sherry; Tan, Michael - In: European management review : EMR 21 (2024) 1, pp. 134-149
Persistent link: https://www.econbiz.de/10014530892
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Credit scoring by one-class classification driven dynamical ensemble learning
Li, Hao; Qiu, Hao; Sun, Shu; Chang, Jun; Tu, Wenting - In: Journal of the Operational Research Society 73 (2022) 1, pp. 181-190
Persistent link: https://www.econbiz.de/10012872898