Similar Search Results

Implementing Six Sigma for improving business processes at an automotive bank

Johannsen, Florian; Leist, Susanne; Zellner, Gregor - 2010

Persistent link: https://www.econbiz.de/10008654353

Six sigma as a business process management method in services : analysis of the key application problems

Johannsen, Florian; Leist, Susanne; Zellner, Gregor - In: Information systems and e-business management : ISeB 9 (2011) 3, pp. 307-332

Persistent link: https://www.econbiz.de/10009273453

Wand and Weber's good decomposition conditions for BPMN : an interpretation and differences to Event-Driven Process Chains

Johannsen, Florian; Leist, Susanne; Tausch, Reinhold - In: Business process management journal 20 (2014) 5, pp. 693-729

Persistent link: https://www.econbiz.de/10010415808

The process map as an instrument to standardize processes: design and application at a financial service provider

Heinrich, Bernd; Henneberger, Matthias; Leist, Susanne; … - In: Information systems and e-business management : ISeB 7 (2009) 1, pp. 81-102

Persistent link: https://www.econbiz.de/10003832309

A structured evaluation of business process improvement approaches

Zellner, Gregor - In: Business process management journal 17 (2011) 2, pp. 203-237

Persistent link: https://www.econbiz.de/10009156962

Identifizierung und Gestaltung neuer CRM-Prozesse

Zellner, Gregor - In: HMD : Praxis der Wirtschaftsinformatik 45 (2008) 259, pp. 32-41

Persistent link: https://www.econbiz.de/10003635561

Towards a framework for identifying business process redesign patterns

Zellner, Gregor - In: Business process management journal 19 (2013) 4, pp. 600-623

Persistent link: https://www.econbiz.de/10009780014

Meta modeling for business process improvement

Johannsen, Florian; Fill, Hans-Georg - In: Business & information systems engineering : BISE ; the … 59 (2017) 4, pp. 251-275

Persistent link: https://www.econbiz.de/10011719708

Towards a framework for identifying business process redesign patterns

Zellner, Gregor - In: Business Process Management Journal 19 (2013) 4, pp. 600-623

Purpose – Business process redesign (BPR) is still a big issue in improving organizations and a lot of methods and techniques exist to support this undertaking. Referring to this, the purpose of this paper is to derive a framework for identifying patterns in BPR that help in discovering new...

Persistent link: https://www.econbiz.de/10014688889

Success factors in process performance management

Blasini, Josef; Leist, Susanne - In: Business process management journal 19 (2013) 3, pp. 477-495

Persistent link: https://www.econbiz.de/10009765533