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Evolving customer expectations of hospitality services : differences in attribute effects on satisfaction and re-patronage
Hu, Feng; Teichert, Thorsten; Liu, Yong; Li, Hongxiu; … - In: Tourism management : research, policies, practice 74 (2019), pp. 345-357
Persistent link: https://www.econbiz.de/10012128673
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Exploring the factors motivating e-service users' WOM behaviour
Li, Hongxiu; Liu, Yong; Suomi, Reima - In: International journal of services technology and management 19 (2013) 4/5/6, pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
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Understanding post-adoption behaviors of e-service users in the context of online travel services
Li, Hongxiu; Liu, Yong - In: Information & management : the internat. journal of … 51 (2014) 8, pp. 1043-1052
Persistent link: https://www.econbiz.de/10010466467
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Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng; Teichert, Thorsten; Deng, Shengliang; Liu, Yong; … - In: Tourism management : research, policies, practice 85 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
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Understanding individuals' switching of eService : an empirical study of social network games switching intentions in China
Xu, Xiaoyu; Li, Hongxiu; Heikkilä, Jukka - In: Co-created effective, agile, and trusted eServices : …, (pp. 85-96). 2013
Persistent link: https://www.econbiz.de/10010188224
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Disentangling utilitarian and hedonic consumption behavior in online shopping : an expectation disconfirmation perspective
Liu, Fei; Lim, Eric T. K.; Li, Hongxiu; Tan, Chee-Wee; … - In: Information & management : the internat. journal of … 57 (2020) 3, pp. 1-34
Persistent link: https://www.econbiz.de/10012249153
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Disentangling the impact of temperature on consumers' attitudes toward nostalgic advertising
Yang, Qiang; Lin, Yanqing; Li, Hongxiu; Huo, Jiale - In: International journal of consumer studies 47 (2023) 1, pp. 136-154
Persistent link: https://www.econbiz.de/10014246604
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Network externalities in online video games : an empirical analysis utilizing online product ratings
Liu, Yong; Mai, Enping; Yang, Jun - In: Marketing letters : a journal of research in marketing 26 (2015) 4, pp. 679-690
Persistent link: https://www.econbiz.de/10011399213
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What does it say and who said it? : the contingent effects of online word of mouth in China
Luo, Biao; Zhang, Zheyu; Liu, Yong; Gao, Weihe - In: Nankai business review international 7 (2016) 4, pp. 474-490
Persistent link: https://www.econbiz.de/10011703320
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Branding cultural products in international markets : a study of Hollywood movies in China
Gao, Weihe; Ji, Li; Liu, Yong; Sun, Qi - In: Journal of marketing 84 (2020) 3, pp. 86-105
Persistent link: https://www.econbiz.de/10012214920