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Configuring value for competitive advantage : on chains, shops, and networks
Stabell, Charles B.; Fjeldstad, Øystein D. - 2010
Persistent link: https://www.econbiz.de/10003889269
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Searching for new saving behavior theories : how relationships between banks' customers and advisors affect household saving
Eriksson, Kent; Hermansson, Cecilia - In: The international journal of bank marketing : IJBM 32 (2014) 4, pp. 279-299
Persistent link: https://www.econbiz.de/10010387142
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Customers' ways of making sense of a financial service relationship through intersubjective mirroring of others
Eriksson, Kent; Sönderberg, Inga-Lill - In: Journal of financial services marketing : JFSM 15 (2010/11) 2, pp. 99-111
Persistent link: https://www.econbiz.de/10009563157
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Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent; Hermansson, Cecilia - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 472-494
Persistent link: https://www.econbiz.de/10011731471