part Part I INTRODUCTION -- chapter 1 Introduction: The contractual age in public service delivery -- chapter 2 Managing contracts: A conceptual model -- part Part II ORGANIZING FOR CONTRACTING -- chapter 3 Contract management capacity -- chapter 4 Using information technology in contract...

Introduction. Contracting on the policy agenda -- Theories of contracts -- Contractual governance -- Policy change and learning in contracting out -- Contractual governance in USA and Scandinavia -- Comparing Dane County, WI and Odense, Denmark : two case studies -- Performance-based contracting...