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Customer satisfaction
China
11
Consumer behaviour
9
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Service quality
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Dienstleistungsqualität
5
International Relations/Trade
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Kundenintegration
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Kundenzufriedenheit
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Luxury goods
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Li, Guoxin
3
Boadi, Portia Opoku
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Karikari, Ama Foriwaa
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Human systems management : HSM
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Journal of business research : JBR
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ECONIS (ZBW)
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Understanding service quality in a virtual travel community environment
Elliot, Statia
;
Li, Guoxin
;
Choi, Chris
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1153-1160
Persistent link: https://www.econbiz.de/10009756121
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2
Customer satisfaction, co-creation intentions and diligent business response
Boadi, Portia Opoku
;
Li, Guoxin
;
Antwi, Philip
- In:
Human systems management : HSM
36
(
2017
)
3
,
pp. 251-257
Persistent link: https://www.econbiz.de/10011742548
Saved in:
3
Customer dissatisfaction and unfavorable word of mouth
Boadi, Portia Opoku
;
Li, Guoxin
;
Sai, Andrew Adjah
; …
- In:
Human systems management : HSM
37
(
2018
)
4
,
pp. 445-451
Persistent link: https://www.econbiz.de/10011965204
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